Retail Operations Manager - Lifestyle Fashion

Retail Operations Manager - Lifestyle Fashion Jakarta

Business Management
Retail Operation Manager

Jakarta

Background & Purpose of the Job :

To ensure consistent store execution, operational excellence, cost efficiency, and sales productivity across all retail stores by standardizing SOPs, improving people performance, and driving cross‑functional alignment.

What You’ll Do :

• Manage and oversee day‑to‑day retail store operations across multiple locations
• Ensure full compliance with SOPs, policies, and brand standards
• Drive sales performance, productivity, and operational efficiency at store level
• Conduct regular store audits, operational reviews, and follow up corrective actions
• Lead, coach, and develop Area Managers and Store Managers
• Manage manpower planning, scheduling, and productivity in collaboration with HR
• Oversee inventory accuracy, stock movement, replenishment, and loss prevention
• Coordinate with Merchandising and Supply Chain to ensure stock availability and manage slow‑moving inventory
• Ensure consistent customer experience, service quality, and VM execution
• Monitor store operating expenses and support store‑level P&L optimization
• Collaborate closely with HQ functions and represent store needs in discussions

What You’ll Need To Succeed :

• Minimum 5 years of experience in Retail Operations / Area / Multi‑Store Management
• Strong knowledge of retail SOPs, store operations, and performance metrics
• Proven experience in driving sales targets and productivity KPIs
• Strong people management, coaching, and leadership skills
• High analytical capability in sales, labor cost, and inventory analysis
• Able to work in a fast‑paced, KPI‑driven environment
• Strong communication and cross‑functional collaboration skills

Technical Requirements

• Experience with POS systems (SAP, iReap, or equivalent)
• Proficient in Excel / Google Sheets
• Familiar with workforce management and inventory control systems
• Basic understanding of store‑level P&L

Personal Attributes

• Hands‑on and field‑oriented leader
• High sense of ownership and accountability
• Detail‑oriented, disciplined, and fair
• Strong integrity and execution mindset

Retail & Consumer Products 1,001-5,000 employees

Time International is a leading brand builder and retailer in luxury fashion, lifestyle, and watch culture. Established in the 1960s and now proudly led by its second generation, we manage multi‑brand stores—The Time Place, INTime, and Urban Icon—and operate boutiques for the world’s most prestigious brands, including Rolex, Cartier, Chanel, CELINE, TAG Heuer, Tory Burch, Valentino, and many more. Beyond retail, we are a community where passion meets purpose.

We prioritize well‑being, champion continuous growth, and empower people to build meaningful, rewarding careers while carrying forward a legacy of excellence, customer dedication, and contribution to society.