Novotel & Ibis Styles Mangga Dua Square - Loker Hotelier

Front Office Manager role at Novotel & Ibis Styles Jakarta Mangga Dua Square
. This role is posted on - Lowongan Kerja Hotel, Resort, Villa, Restaurant, Spa & Gym
.

• Manage all front office operations, including check-in / check-out procedures, reservations, and guest services
• Handle guest complaints if they have not been dealt with by team members and provide a rapid solution
• Collaborate with operations manager in creating a team that works together with trust and takes responsibility to meet the goals of department / hotel
• Ensure the All Accor loyalty program is promoted to guests

• Minimum of 2-3 years of experience in a same level or role
• Excellent leadership, communication and interpersonal skills
• Strong problem-solving abilities and attention to details
• Fluency in multiple language is a plus (Chinese, Arabic)

• Employee benefit card offering discounted rates at Accor hotels worldwide
• Develop your talent through Accor’s learning programs
• Opportunity to grow within your property and across the world
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social and Governance (ESG) activities

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• Seniority level:
  Mid-Senior level
• Employment type:
  
  Full-time
• Job function:
  Other
• Industries:
  Hospitality