Director of Food & Beverage Marriott Hotel Gelora

Director of Food & Beverage - Jakarta Marriott Hotel Gelora Job Description

HOTEL DESCRIPTION

Jakarta Marriott Hotel Gelora is a new standalone hotel with 235 keys. It is located in Central Jakarta on Palmerah Timur Road, a key route connecting South and Central Jakarta. Palmerah Station, a five-minute walk south of the site, is part of the Jakarta Green Commuter Line, which runs daily between Tanah Abang Station and Rangkasbitung Station in Banten. The hotel will be a 26-story building with 35 one- to three-bedroom apartments on the lower floors and 200 hotel rooms on the upper floors.

It will also have Three basement levels for parking. Facilities will include an all-day dining restaurant, two specialty restaurant (one Italian and one Japanese), three bars, a 490-square-meter ballroom, and five meeting rooms, totaling 986 square meters of function space.

JOB SUMMARY

Functions as the strategic business leader of the property’s food and beverage/culinary operation, including Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department.

Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.

CANDIDATE PROFILE

The ideal candidate should have prior experience working in Indonesia, preferably with hotel pre‑opening experience and effectively able to communicate in local languages.

• High school diploma or GED; 6 years experience in the food and beverage, culinary, event management, or related professional area.

OR

• 2‑year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the food and beverage, culinary, event management, or related professional area.

• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures.
• Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Applied Business Knowledge - Understanding market dynamics, enterprise level objectives and important aspects of the company’s business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results.
• Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.

• Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.
• Reviews financial reports and statements to determine how Food and Beverage is performing against budget.
• Makes recommendations for CAPEX funding of food and beverage equipment and renovations in accordance with brand business strategy.
• Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department’s financial performance.
• Establishes challenging, realistic and obtainable goals to guide operation and performance.
• Strives to improve service performance.

• Develops…