Psychology & Operations Associate

About the Role

We are looking for a  psychology graduate  who wants to work at the intersection of  people, communication, community, and business operations .
This is  not a counselling or therapy role .
This role is for someone who understands human behavior and wants to apply that understanding in  real-world execution  - talking to people, managing communication, supporting marketing initiatives, and helping operations run smoothly.
If you enjoy conversations, organizing things, working with people, and learning how a startup actually runs, this role is for you.

Key Responsibilities

Community & Communication
Act as a point of contact for community members, users, partners, and collaborators
Handle calls, Whats App communication, emails, and follow-ups professionally
Support community engagement initiatives, and campaigns
Business Operations
Assist in day-to-day operations and execution of ongoing projects
Coordinate internally with different teams and externally with partners
Maintain basic records, trackers, and updates related to operations and outreach
Marketing & Growth Support
Support marketing activities such as campaign coordination, content planning, and outreach
Help with on-ground or digital community campaigns and initiatives
Assist in understanding user feedback and behavioral patterns to improve communication and engagement
Psychology Application
Apply psychological understanding to improve conversations, messaging, and community interactions
Observe user behavior patterns and share insights with the team
Help ensure communication is empathetic, clear, and aligned with human needs

Who This Role Is For

Graduates or final-year students from  Psychology or Applied Psychology backgrounds
Someone with  strong verbal and written communication skills
Comfortable talking to people, calling, following up, and coordinating
Curious about startups, business operations, and community building
Willing to learn, take responsibility, and work in a fast-moving environment

Who This Role Is NOT For

Those looking for a  therapy, counselling, or clinical role
Those who prefer only academic or research-based psychology work
People expecting a highly structured 9–5 corporate environment
Those uncomfortable with communication, calling, or ownership

Requirements

Background in Psychology (mandatory)
Good communication skills in English and Hindi (additional languages are a plus)
Basic comfort with tools like Google Docs, Sheets, Whats App, and email
Willingness to handle multiple tasks and learn on the job