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Job Description & How to Apply Below
Malverra is a fast-growing western womenswear D2C brand focused on trend-forward, high-quality fashion for the modern Gen Z and millennial woman, blending bold aesthetics with everyday wearability.
Role Description
This is a full-time on-site role for an E-commerce Technical Executive located in Jaipur. The E-commerce Technical Executive will be responsible for providing technical support, optimizing e-commerce operations, and ensuring seamless functionality of online platforms. The role includes analyzing technical issues, assisting customers with their inquiries, and working closely with the sales and customer service teams to enhance the overall user experience.
The candidate will also monitor website performance, troubleshoot issues, and implement solutions to ensure operational efficiency.
Qualifications
Strong Analytical Skills to assess and improve e-commerce operations performance
Expertise in Technical Support for troubleshooting and resolving platform-related issues
Excellent Communication skills to interact with teams and convey technical information effectively
Customer Service and Sales experience to build and maintain effective customer relationships
Familiarity with e-commerce platforms and basic understanding of web technologies is beneficial
Ability to work collaboratively in a fast-paced environment
Bachelor's degree in Information Technology, Business Administration, or related field preferred
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