Supervisor, Clinical Operations

Supervisor, Clinical Operations - Houston, Texas

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At WGU we are driven by a mission to expand access to higher education. Working here means playing a part in helping students graduate and creating a better tomorrow for themselves and their families.

Grade:  605
Pay Range: $75,900.00 - $

MUST RESIDE WITHIN THE HOUSTON AREA

The Supervisor, Clinical Operations ensures clinical sites and clinical lab sites in a designated region provide full support of the clinical practice needs for nursing students as defined by the nursing program's curriculum and state regulations. The position develops and maintains relationships with site leadership to ensure students receive optimal clinical practice experiences, serves as designee for the State Director of Nursing (SDON) when required, and works closely with WGU community relations representatives and the Clinical Learning and Placement team.

• Support the implementation and delivery of clinical experiential learning of the Pre‑Licensure nursing program.
• Coordinate clinical experiences, prepare faculty/staff schedules, and ensure compliance with regulatory requirements of external agencies.
• Assist student success through interactions, experiences, and progression.
• Supervise, manage, and evaluate clinical faculty as assigned.
• Develop and maintain clinical relationships to meet student learning objectives and support program growth.
• Carry out departmental functions and participate in professional meetings and events in the absence of the SDON.
• Provide positive leadership, direction, and support to clinical faculty across the Pre‑Licensure nursing program.
• Fulfil specified obligations as a clinical faculty member if necessary.
• Lead recognition activities for faculty and students as identified by the National Team.
• Conduct ongoing program evaluation to maintain quality standards, including student retention, satisfaction, and competency attainment.
• Identify, recruit, and review qualified candidates of Clinical and Learning Lab Instructors and staff.
• Conduct orientation of new faculty and staff.
• Prepare documentation required by state regulations.
• Support student progression and assist with student and staff academic developments within the nursing program.
• Implement administrative policies, procedures, and regulations of the university.
• Represent the Pre‑Licensure nursing program to external constituencies as called upon.
• Support the Strategic Relations team in representing WGU nursing with various groups.
• Support students’ identification of individual learning needs and provide remediation within clinical practice environments.
• Incorporate student and self as integral to the nursing team for safe patient care in simulated and onsite environments.
• Promote a safe and healthy work/learning environment for staff and students, ensuring compliance with health policies and regulations.
• Model professional standards, including customer service, collaboration, communication, excellence, and technical skills.
• Conduct clinical site visits to ensure placements meet student learning objectives and deliver consistent clinical curriculum.
• Attend all Leavitt School of Health meetings as required.
• Perform other duties as assigned.

• Evaluation of teaching and learning against WGU practice standards.
• Adaptability to changes in program requirements and methodology.
• Effective collaboration with diverse faculty, staff, and student body.
• Alignment to a national model and teamwork.
• Contemporary lab competence and knowledge of high‑fidelity and virtual reality simulation.
• Flexibility to work weekends and irregular hours to support lab instructional needs.
• Excellent verbal, non‑verbal, electronic communication, and collaboration skills.
• Ability to learn and apply integrated technology systems and tools.
• Strong problem‑solving skills, including resource investigation and future orientation.
• Interpersonal skills: respectful, unbiased, proactive conflict management, and feedback sharing.
• Accuracy: drawing on…