Front Desk Receptionist

Front Desk Receptionist page is loaded## Front Desk Receptionistlocations:
SMOC - Jacksonville | Jacksonville, NCtime type:
Full time posted on:
Posted 3 Days Agojob requisition :
R-SMOC is proud to have a team of professionals who share our passion for and commitment to excellence and our sense of compassion.
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* Job Description:

** The
** Front Desk Receptionist
** provides superb customer service to patients & staff and support for the office, independently and with minimal supervision.

** Primary

Duties & Responsibilities:

*
* · To create a positive and professional first impression of the practice and to show the patients a “we care” attitude.

· Schedule appointments and answer multiple phones lines.
· Ensure all required patient paperwork is compiled for that day’s appointments.
· Collect co-pays and past balances at check-in
· Reviews for completeness and accuracy and then enters required patient demographics and clinical information.
· Take pictures of patients for chart and collect insurance card(s) front and back.·        
** General Responsibilities
** Answers telephone promptly and directs or takes a message accordingly     Sanitize/tidies the reception area/lobby DAILY     Checks patients in and out of the institution and schedules appointments as appropriate     Protects patients’ rights by maintaining confidentiality of personal/financial information     Maintains operations by following policies and procedures; adapts to changes as needed     Keep accurate till for change and collections       Maintains new and updated demographic and patient portal information by keying this information into our systems.
Work as a team to help each other in their duties as appropriate      Scan all documents into the patients EMR      Process all medical records requests
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