Relationship Banker or Senior Relationship Banker - Jacksonville Main Job Jacksonville area,North Carolina USA,Finance & Banking

Relationship Banker or Senior Relationship Banker - Jacksonville Main

Company: Truist Financial
Location: Jacksonville, NC
Employment Type: Full Time
Date Posted: 01/14/2026
Job Categories: Banking, Computers, Software, Finance/Economics, Financial Services, Information Technology

Job Description

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Language Fluency: English (Required)

Work Shift: 1st shift (United States of America)

Overview

Responsible for providing an industry leading client service experience both in person and on the phone through the development and expansion of new and existing client relationships. Provides financial solutions that meet client needs based on consultative conversations and referrals to other business partners for additional business growth opportunities. Will be cross trained to perform required teller duties as needed.

Essential Duties and Responsibilities

Exhibits advanced proficiency with routine client maintenance requests, problem resolution and advanced sales functions regarding deposit, credit, convenience and other product and service lines.

Contributes to meeting or exceeding client service and branch sales targets by offering products and services focused on developing, expanding and retaining relationships.

Supports team sales process by conducting consultative conversations and referring more complex client needs or financial goals to internal specialists.

Participates in all components of the established Truist Retail Community Bank Leadership Routines.

Advances personal knowledge of sales techniques and product knowledge through meetings, training classes and web-based learning.

Advises on consumer lending options and takes loan applications.

Adheres to internal controls, operational procedures and risk management policies; stays informed of policy changes to ensure compliance.

Maintains a consistent client service experience by engaging clients politely during transactions and helping them navigate the branch.

Qualifications

Required Qualifications:

High school diploma or equivalent education

2 years of client sales and service experience

Experience sourcing and prospecting for new clients and building client relationships

Excellent interpersonal and communication skills

Proficiency in basic computer applications (e.g., Microsoft Office)

SAFE compliance within 30 days of employment, including NMLS background checks and ongoing regulatory requirements

Ability to multi-task under time constraints

Ability to travel to accommodate temporary staffing needs, including temporary assignments or locale changes

Ability to work weekends and/or extended hours with occasional travel and overnights

Preferred Qualifications:

Associates degree or higher

Ability to handle multiple priorities under time constraints

Excellent verbal and written communication skills

Professional client interaction and high service quality

Experience discussing, recommending and selling deposit, credit and retirement products

Ability to meet or exceed sales goals

General understanding of bank operations, policies and procedures

Benefits

General description of available benefits for eligible employees of Truist Financial Corporation:
Regular teammates (not temporary or contingent) working 20 hours or more per week are eligible for benefits. Benefits include medical, dental, vision, life insurance, disability, retirement savings accounts, and a 401k plan. Paid time off and holidays are provided. Specific benefits vary by position and division.

Equal Opportunity

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, national origin, gender, sexual orientation, disability, veteran status, or other protected status. Truist is a Drug Free Workplace. EEO is the Law and E-Verify/Right to Work.

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