Warehouse Office Coordinator

Monday: 5:45am - 5:00pm
Tuesday-Friday: 7:45am - 4:00pm

At Smart, we move fast, work hard, and care deeply about our team and our customers. As a Warehouse Office Coordinator
, you’ll be at the heart of our daily operations—keeping things organized, efficient, and on track. If you thrive in a fast‑paced environment, enjoy solving problems, and love being a go‑to teammate, this could be the role for you.

This role is an essential part of our warehouse operations and serves as a key connection between floor activities and internal teams.
You’ll spend approximately 75% of your time out on the floor
, actively involved in picking, packing, shipping, and other hands‑on tasks. The remaining 25% will be spent in the office handling administrative and coordination duties. This is a dynamic role for someone who enjoys being on their feet and staying close to the action.

• Supporting daily warehouse operations—including picking, packing, shipping, and returns.
• Coordinating the flow of orders and materials using standard operating procedures to ensure timely delivery.
• Communicating updates, challenges, and resolutions across teams.
• Providing administrative support to warehouse leadership and internal Customer Success teams.
• Entering, managing, and organizing order data using our internal systems.
• Supporting shipping, receiving, tracking, and return logistics—including paperwork and discrepancy resolution.
• Collaborating with vendors, suppliers, and drivers to keep operations smooth.
• Owning the office paperwork flow and documentation processes.
• Jumping into other projects and tasks as needed—no two days are the same!

You’re a self‑starter who enjoys being hands‑on, solving problems quickly, and thrives in both warehouse and office settings.

• High school diploma or GED.
• 2+ years of experience in a coordinator, customer service, or logistics role.
• Strong data entry and computer skills, including Outlook, Excel, and Word.
• Comfortable printing, scanning, and managing electronic and paper records.
• Basic math and counting skills.
• Highly organized with the ability to manage paperwork, priorities, and your day‑to‑day workload.
• Confident and assertive communicator.
• Physically able to sit, stand, and move between office and warehouse environments throughout the day—and comfortable being on your feet for the majority of your shift.

• Prior warehouse and/or 3PL experience.
• Familiarity with WMS (Warehouse Management Systems).

• You're proactive, quick‑thinking, and resourceful.
• You can juggle multiple tasks and coordinate priorities without losing focus.
• You're curious and eager to learn new systems, processes, and ways to improve how things get done.
• You build rapport quickly and collaborate well across teams.
• You bring a sense of urgency, ownership, and follow‑through to everything you do.

Smart Warehousing is an equal opportunity employer. We are committed to creating a diverse and inclusive environment, and do not discriminate based on race, age, gender, national origin, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability as well as all other characteristics and qualities protected by federal, state, or local law.

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