MS ANALYST II

Overview

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The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website.

Requisition No: 865628

Agency:
Highway Safety and Motor Vehicle

* Internal Opportunity - FLHSMV Employees Only*

To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history. Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position.

Contact Person:
Maria Lockwood,

The Organization

The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.

Our Benefits include

• Annual and Sick Leave Package
• Nine Paid Holidays
• State Health and Life Insurance
• Educational Benefits
• Contributory Retirement Plan

To learn more about FLHSMV and why it’s a great place to work, visit our website at: flhsmv.gov/careers.

If you're seeking employment with a meaningful mission, opportunities for skill growth and career advancement, competitive medical and life insurance, retirement benefits, ample vacation and sick leave, paid holidays, and educational assistance, consider building your career at FLHSMV!

The Motorist Services (MS) Analyst II in the Bureau of Motorist Services Support, Quality Assurance Program is essential in meeting the Florida Highway Safety and Motor Vehicles (FLHSMV) statutory directive and strategic goals by working to strengthen the integrity of driver license and motor vehicle issuance offices throughout the state. This position will work independently in a professional project-oriented role that serves to protect the citizens of Florida by ensuring accurate issuance of driver license and motor vehicle credentials through quality assurance, monitoring, compliance, and support activities, and by strengthening and supporting partnerships with Tax Collectors and other government and private organizations partnering with the Department.

Responsibilities include conducting advanced reviews of non-compliant driver license and motor vehicle issuance transactions and generating complex written and statistical reports based on findings to identify possible weaknesses, recommend changes and enhancements, make determinations, and work with management to resolve potential issues. The ideal candidate is self-motivated, analytical, and possesses excellent data analysis and report writing skills. This role offers an opportunity to contribute to credential issuance integrity and fraud reduction.

• Knowledge of the principles and techniques of effective oral and written communication.
• Knowledge of the methods of data collection, analysis, and organization.
• Advanced proficiency with MS Office, including advanced Excel functions (formulas, pivot tables, and conditional formatting).
• Skill in understanding and applying applicable rules, regulations, policies, and procedures to determine compliance with Motorist Services program standards.
• Skill in the Online Registration and Identity Operating Network (ORION)/ Florida Driver License Information System (FDLIS), Florida Real-time Vehicle Information System (FRVIS), Driver and Vehicle Information Database (DAVID), and Systematic Alien Verification for Entitlements (SAVE).
• Skill in conducting research, evaluating data, and developing recommendations.
• Skill in preparing and delivering professional papers, research studies, presentations, evaluations, and reports.
• Skill in planning, coordinating, and managing multiple work assignments with varied deadlines.
• Ability to utilize problem solving and decision-making techniques.
• Ability to work independently with minimal supervision.
• Ability to work with and maintain confidential information.
• Ability to establish and maintain effective relationships with others.

Preference will be given to candidates with the following:

• Advanced skills in Microsoft Excel.
• At least 5 years of experience in FDLIS/ORION and/or FRVIS.

• The applicant selected for this position must be experienced in issuing driver licenses and/or motor vehicle titles or registrations through the Online Registration and Identity Operating Network (ORION)/Florida Driver License Information System (FDLIS) and/or Florida Realtime Vehicle Information System (FRVIS).
• This position may require alternate work hours or days, and travel based upon Department need.
• Occasional overnight travel.
• Must possess a valid Class E or higher driver's license.

• The elements of the selection process may…