Dispatcher​/Operations Coordinator

Job Title

Dispatcher/Operations Coordinator

Base pay: $42,000.00/yr – $56,000.00/yr (Actual pay based on skills & experience).

The Dispatcher/Operations Coordinator is responsible for providing day-to-day general office support for the maintenance, dispatch, terminal, and equipment areas by processing, organizing, and arranging services as required to accomplish the organization’s goals.

• High School Diploma or Equivalent.
• Minimum of 2‑3 years of experience in truck dispatching and general transportation, including standard processes and procedures.
• Truck brokerage, flatbed and over‑dimensional experience preferred.
• Demonstrated ability in responding to internal and external customer situations.
• Excellent organizational skills with the ability to manage and prioritize workload in a fast‑paced environment.
• Proven planning and problem‑solving abilities, including the ability to identify and resolve problems in a timely manner.
• Self‑motivated and capable of working independently, while handling several tasks simultaneously.
• Collaborative team player, who is adaptable and willing to engage in various projects.
• Ability to both think creatively and provide innovation, ideas and contributions to projects.
• Must demonstrate a proactive commitment to ATS corporate values and the success of all staff.
• Proficiency in Microsoft Office (Word, Excel, and Outlook) required.
• Excellent communication skills (written, listening, and verbal).
• Willing and able to travel infrequently, including overnight travel.

• Coordinate communication and workflow between the terminal office and yard personnel to ensure timely cargo receipt and handling.
• Develop inland transportation quotations in support of commercial opportunities utilizing LME tools.
• Plan and arrange inland transportation solutions based on customer requirements, operational needs and service expectations.
• Assist with outgoing and incoming shipment documentation, including completing forms, entering data into internal systems and maintaining organized records for accurate documentation and compliance.
• Enhance commercial opportunities with cargo and trailer inventory and efficiencies by tracking outgoing and incoming shipments to allow for the maximum usage of trucks and trailers available.
• Maximize the commercial opportunities available when truck/trailer assets are not fully utilized through brokerage activities.
• Determine appropriate equipment requirements for over‑dimensional loads, and coordinate necessary permit escorts and highway patrol support to ensure safe and compliant transport.
• Prepare and provide quotes for over‑the‑road transportation services to both internal and external sales personnel to ensure accurate and aligned operational capabilities.
• Understand and consistently perform in accordance with ATS’s Mission, Vision, and Values.
• Support ATS’s culture by aligning actions, behaviors, performance, and decisions in accordance with company’s values as set forth in our All‑Employee Competencies.
• Complete work responsibilities outside of normal business hours as needed and infrequent travel may be required.
• Perform other duties and responsibilities as assigned.

• Consistently in a stationary position and occasionally will move around.
• Constantly operates a keyboard and mouse and utilizes a computer monitor(s).
• Frequently converses with internal and external customers in person or via phone system.

• The anticipated base salary range for this position is $42,000 to $56,000. Base salary offered is determined by relevant experience, education, certifications, and geographic as compared to others doing substantially similar work. In addition to the base salary, employees may be eligible for performance‑based incentives, which can vary depending on individual and/or company performance.
• Anderson Trucking Service is committed to supporting our employees with a comprehensive benefits package. Employees will have the opportunity to enroll in a variety of benefit programs including health, dental, and vision insurance, as well as a 401(k) retirement savings plan effective on the first of the month following 60 days of employment. Additionally, we provide paid holidays, paid time off, access to professional development opportunities, wellness programs, and employee assistance resources to our employees.
  
  Our goal is to ensure that all employees have the support and resources they need to thrive both professionally and personally.