HS​/PRS Case Manager - Southeast

Join to apply for the HS/PRS Case Manager - Southeast role at Global Refuge

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Join to apply for the HS/PRS Case Manager - Southeast role at Global Refuge

If you are passionate about transforming communities with a mission-driven organization, then we have the opportunity for you!

Reporting to the Regional Supervisor, the HS/PRS Case Manager will provide case management and supportive services to unaccompanied immigrant children released from federal custody.

Global Refuge, formerly known as Lutheran Immigration and Refugee Service (LIRS), is a nonprofit serving newcomers seeking safety, support, and a share in the American dream. Since 1939, we have welcomed those seeking refuge, upholding a legacy of compassion and grace for people in crisis. We walk alongside individuals, families, and children as they begin their new lives in the United States through our work in refugee resettlement, welcome and respite services for asylum seekers, economic empowerment and employment, and family unification for unaccompanied children.

To date, we have served over 750,000 people from around the globe. Our comprehensive services leverage our extensive organizational expertise as well as government, community, and faith partnerships.

Benefits

• Medical, dental, vision available the first day of employment,
• Professional development, tuition reimbursement,
• Generous paid time off including 20 days of vacation, 12 days of sick leave, 12 paid holidays,
• 12 weeks of fully paid parental leave and up to 12 weeks of fully paid FMLA leave,
• Company 403(b) contribution of 3%, an additional 7% match which vests immediately

At Global Refuge, welcoming newcomers isn't just our duty—it's an inherent part of our identity, rooted in our Lutheran heritage and inspired values, serving as a testament to our unwavering commitment to those in search of refuge. Please join us as we make a difference in the lives of newcomers.

DUTIES

• Conduct home visits and phone contacts to assess safety and appropriateness of the child's placement with their caregiver (sponsor) and connect the child to community services to address risk factors.
• Ongoing case management focusing on screening and making appropriate referrals to address the child's needs in areas such as placement, safety, education, health, mental health, legal/immigration proceedings, substance abuse, independent living, juvenile justice, and child enrichment activities.
• Provide crisis intervention services directly, or connect the family to services to ensure safety and well-being in crisis situations.
• Submit detailed documentation in compliance with policies and procedures.
• Use social work best practices for assessments of the child's progress and services.
• Maintain regular communication with the supervisor regarding safety, stability, or well-being concerns.
• Participate in ongoing supervision.
• Other duties as assigned.

Qualifications

• Bachelor's degree in Social Work or relevant field, or equivalent experience
• At least 1 year of experience with child welfare programs
• Knowledge of community resources and ability to connect families to services
• Excellent clinical and crisis intervention skills
• Excellent verbal and written communication skills
• Critical assessment and analysis skills
• Proficiency in Microsoft Office
• Ability to travel up to 70%
• Fluency in Spanish required
• Knowledge or experience working with refugee or immigrant children preferred
• Cross-cultural or international experience preferred

Special Position Requirements

• Valid driver's license required
• Ability to pass FBI background check and CA/N check for all states of residence in the last five years.

Global Refuge is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or expression. We participate in E-Verify.

We offer a competitive salary and benefits package. Salaries are based on market data, education, skills, and role requirements. Differentials may exist based on region and language abilities.