Shop Technician - Jacksonville, FL - Pumps

Are you seeking a rewarding career with a respected company? Join Opifex-Synergy Pump division where we offer career advancement and professional development in a collaborative, supportive environment. We value teamwork and foster a positive work culture.

We provide high-quality, customer-focused de-watering and fluid transfer solutions. With decades of expertise, our pump division delivers comprehensive solutions from design to on-site installation, system monitoring to dismantle and demobilization and manufactures over 50% of our products in-house.

Service Technician manages all on-site installation, repair, maintenance, and test tasks. They diagnose errors or technical problems and determine proper solutions. They are responsible for the service and customer support during field visits and dispatches.

Essential Functions

* Troubleshoots and diagnoses all types of equipment to ensure proper working condition

* Performs routine equipment clean-up and upkeep as well as safety review and pre-delivery inspections

* Inspects, diagnoses, repairs, reconditions and adjusts heavy equipment as required and completes all paperwork on the equipment to which the individual is assigned

* Participate in all training programs directed by Manager

* Bring to the attention of the Manager any shop tools, equipment or vehicle that is not in a serviceable condition or unsafe to use

* Maintains tools in good working order per MSHA and OSHA regulations

* Completes basic computer tasks including completing work orders, looking up parts, and communicating via email

* Communicates with coworkers to ensure top quality equipment is always available and customer expectation is exceeded

* Tie workflow to schedule

* Manage all on site installation, repair, maintenance, and test tasks

* Diagnose errors or technical problems and determine proper solutions

* Produce timely and detailed service reports

* Operate vehicle in a safe manner and use field automation systems

* Follow all company's field procedures and protocols

* Cooperate with technical team and share information across the organization

* Comprehend customer requirements and make appropriate recommendations/briefings

* Must be able and willing to help train and assist other technicians in need of assistance

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Required

Education and Experience

* Extensive knowledge of diesel engines and construction equipment

* Ability to troubleshoot, test, repair, and service technical equipment

* Must have own tools

* Must have a valid driver's license and acceptable driving record

* Ability to work flexible shifts and adapt to changing schedules

* Military service will be considered in lieu of education/certification experience as applicable

Supervisory Responsibilities

* None

Work Environment

* Work is primarily conducted in construction sites, equipment yards, and transportation routes

* Regular exposure to heavy machinery and diesel-powered equipment in operation

* Frequent outdoor work in varying weather conditions, including heat, cold, rain, and wind

* Physically demanding environment with uneven terrain, dust, mud, and loud noise levels

* Duties may involve both shop-based tasks and fieldwork, including travel to remote job sites

* Strict adherence to safety protocols is required at all times

* Personal protective equipment (PPE) such as steel-toe boots, safety glasses, gloves, and hearing protection must be worn as needed

* Must be comfortable operating around large equipment, performing tasks in confined spaces, or working from elevated positions

* Lifting heavy components and materials is often required

* Flexibility and adaptability are essential, as job site conditions and priorities can change rapidly

Travel Required

* Required to travel to various locations for training classes/seminars

* Drive to various vendors to acquire parts for assigned repairs

Physical Demands

* Requires a high level of physical stamina and mobility to perform duties in jobsite and yard environments

* Frequent lifting, carrying, and maneuvering of tools, chains, tarps, and equipment weighing up to 50 pounds or more

* Regular bending, squatting, kneeling, crouching, and reaching

* Prolonged periods of standing and walking on uneven terrain

* Climbing in and out of trucks, onto trailers, or equipment as required

* Ability to work from various heights and maintain balance

* Fine motor skills and manual dexterity needed for controls and documentation

* Must be able to safely operate commercial vehicles and remain alert in hazardous environments

* Occasional pushing, pulling, and positioning of heavy components

Our Benefits & Perks

We want our team members to feel supported, valued, and set up for long-term success. Our benefits are designed to take care of team both at work and at home.

Core Benefits:

* Medical, Dental & Vision Insurance

* Health Savings Account (HSA) with company contributions

* 401(k) & Roth retirement plans with company matching

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