Sales Support Specialist

Location:

Hybrid Jacksonville with frequent travel

Schedule:

Monday - Friday 8-5

Summary:

The Sales Support Specialist role is designed to improve the productivity of our Field Staff, allowing them to focus on what they do best: closing new business. The goal of this position is to efficiently qualify leads, research prospects, and prepare our sales team with the necessary data and insights. We consider this an entry level position into our Sales team.

Ideally candidates will be open to relocation.

Essential Responsibilities:

Gain hands-on exposure to new agent recruiting, customer sales, interaction with regional teams, and agent development programs.
Collaborate with the Field Team, including Area Sales Managers, Region Vice Presidents, and Corporate Sales Executives, to support their sales efforts.
Collaborate with Agent Development Executives to assist with agent development strategies and contribute to region-specific growth plans.
Data Mining:
Utilize available resources to generate and qualify new customer leads, including but not limited to dormant accounts, unsolicited quote requests, commodity/industry specific leads, mode specific leads, geographical opportunity and Lane Balance analysis.
Providing qualified leads to the appropriate Field Rep, ensuring all necessary data and context are delivered to maximize success.
Ensure proper clearance of conflicts and credit issues before transferring leads.
Compile a comprehensive description of the company and customer requirements to aid in closing the sale.
Facilitate warm introductions between Field Reps and prospective clients.
Ensure a detailed understanding of customer needs and requirements to support seamless transition and follow-up.
Log opportunities and send follow-up tasks to Field Staff in  to ensure successful tracking and completion of the sales process.
Must be willing to travel.

Required Minimum Experience and

Education:

Bachelor's degree in business, Marketing, or Logistics
No prior experience required

Preferred Experience and

Education:

Previous experience in sales, business development, or customer service.
Knowledge of transportation/logistics industry.
Familiarity with CRM tools (Salesforce or similar).

Knowledge, Skills, and Abilities:

Sales led generation and qualification
Research and data mining
Strong interpersonal and communication skills
Organizational and multitasking abilities
Strategic thinking and problem-solving
Ability to work collaboratively with a diverse team.
Ability to work effectively in a fast-paced, results-driven environment