Mobile Associate, Bilingual - Retail Sales

Mobile Associate, Bilingual - Retail Sales

Join to apply for the Mobile Associate, Bilingual - Retail Sales role at T‑Mobile
.

This role supports retail operations by engaging customers and facilitating their technology and service needs in a fast‑paced environment. It involves building proficiency in customer service and sales to provide personalized device and service solutions, using digital tools to demonstrate network coverage and service benefits effectively. Success is measured by the ability to build customer relationships, complete training, and contribute to a seamless customer experience.

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions that meet customer needs.
• Utilize digital tools consistently to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to build knowledge of products, services, systems, and processes for effective customer support.
• Engage customers by exploring their needs and providing hands‑on demonstrations of technology and accessories.
• Also responsible for other duties/projects as assigned by business management.

• High School Diploma or GED (Required)
• At least 6 months of customer service and/or sales experience, retail environment preferred.

• Passionate customer advocate with the desire to be yourself when connecting and having fun doing it! (Required)
• Competitive drive and proven ability to succeed in a fast‑paced sales environment. (Required ###)**
• Effective at balancing customer needs and performance goals. (Required)

• At least 18 years of age.
• Legally authorized to work in the United States.

No travel required.

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Hourly Base Pay: $17.50, plus $5.00 per hour training pay. Within the first 90 days, Mobile Associates receive on‑the‑job training and eligibility for hourly training pay. After completion, promotion to Mobile Expert with an incentive target of $18,000/year.

Full‑ bedrooms: medical, dental, vision, flexible spending, 401(k), employee stock grants, employee stock purchase plan, paid time off, holidays, parental leave, tuition assistance, insurance, and more. For more details, visit

Seniority Level: Entry level.

Employment Type:

Part‑time. Job Function:
Sales and Business Development. Industries:
Telecommunications.

T‑Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity, expression, national origin, religious affiliation, marital status, citizenship status, veteran status, theFlag of any protected statusetar or characteristic. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing Applic or calling