Sales Development Representative

Sales Development Representative

Harte Hanks (NASDAQ: HHS) is a leading global customer experience company whose mission is to partner with clients to provide CX strategy, data‑driven analytics and actionable insights combined with seamless program execution to better understand, attract, and engage their customers.

Using its unparalleled resources and award‑winning talent in the areas of Customer Care, Fulfillment and Logistics, and Marketing Services, Harte Hanks has a proven track record of driving results for some of the world’s premier brands.

We are seeking a results‑oriented, motivated ‘hunter/gatherer’ who is laser‑focused on generating new business. Specifically, you will play a pivotal role in helping us maintain and develop our position as a leader in sales optimization through innovation, acquiring highly desirable net new clients and crushing your quota.

• Create, discover and qualify new sales opportunities through direct response marketing, outreach activities leveraging partner and personal network.
• Present Harte Hanks and its services to prospective clients to educate decision‑makers, gain their trust and commitment to next actions required in the sales process.
• Manage sales lifecycle from Prospect Identification to Opportunity Identification within all target segments assigned.
• Deliver discovery calls and support creation of proposals, quotations and detailed Statements of Work aligned to specific prospect needs.
• Match client needs to Customer Care product and service offerings in accordance with standards and pricing through collaboration with VP Demand Generation proposition and positioning.
• Maintain strong lines of communication with business leaders, providing detailed insights into the sales pipeline.
• Keep records of all sales activities and engagement to include detailed notes and insights.
• Manage time and energy effectively between prospects, clients, and projects.

• 3‑5 years of proven hunting & closing experience.
• Consistent over achievement of quota goals.
• Prior experience successfully managing a full sales lifecycle.
• Knowledge of market research, sales, and negotiating principles.
• Ability to understand Harte Hanks' target account profile, quickly determining the best offer for the right customer to sell various pricing packages.

• Experience executing detailed product presentations and web demonstrations to C‑level sales executives, VPs, directors, and managers.
• Experience establishing and leveraging strategic C‑level relationships.
• Excellent listening skills; you must understand objections and defeat them by turning skeptics into ecstatic new advocates.
• Excellent organization and time‑management skills.

• Ability to build strategic relationships.
• High level of empathy – it’s important for our Account Executives to be a good person to peers and prospects.
• Highly collaborative – prioritizing ‘we’ and not focusing on ‘me’.

• Advanced knowledge of Microsoft Office Suite (Word, PowerPoint, Excel).
• Advanced knowledge of CRM software (Hub Spot or Salesforce preferred).
• Experience with cadence management software (Sales Loft, Outreach, etc.) preferred.

• Group Health and Wellness (Medical, Dental, and Vision)
• Health Savings Account (HSA)
• Educational Assistance
• Voluntary plans, including critical illness, accident, and hospitalization
• 401(k) plan with Company Match and Roth contributions (Immediate vesting)
• Pet Insurance, free legal services, employee discount programs, and more.

• Seniority level:
  Not Applicable
• Employment type:
  
  Full‑time
• Job function:
  Sales and Business Development
• Industries:
  Advertising Services

Equal Opportunity Employer / M / F / H / V