Sales Account Manager; Aircraft Parts

Team JAS is looking for a driven, goal-oriented Sales Account Manager with a passion for results to join our team in Jacksonville, FL. We serve a global customer base of airlines, OEMs, and MROs with distribution, component repair, and PMA parts.

About Team JAS, Inc:

Founded in 1986, Team JAS is a leading aerospace company specializing in the support of the Twin Otter aircraft. We’re proud to serve as the world’s premier solutions provider for aircraft repair, maintenance, overhaul, and FAA-PMA-approved manufacturing. Located in Jacksonville, Florida, our 33,000-square-foot facility houses an extensive inventory, our shipping and receiving department, a certified FAA (YJAR
8401) and EASA (EASA.
145.6700) repair station, and a Viking Air Factory Endorsed Component Center.

Team JAS is a dedicated team committed to excellence, innovation, and integrity. As part of the Exchange Income Corporation, we offer the stability of a larger organization with the collaborative culture of a close-knit team. Here, each member’s contributions make an impact as we work together to advance the future of aviation.

About The Position: The Aircraft Parts Sales Account Manager is responsible for the management, service, and ultimate revenue growth of the assigned customer(s). Activities will include cold calling, quoting/bidding, order processes, product pricing, and becoming knowledgeable about all products and services offered by Team JAS. This position is responsible for maintaining up-to-date and current product costs to provide accurate quotes to customers and potential customers.

Those in this position must become knowledgeable about industry-standard processes and requirements. The Sales Account Manager will be the Team JAS expert on their assigned accounts.

• Ensure industry-leading service and support to our customers
• Correspond with customers via email, phone, ILS, Aeroxchange, and Parts base for requests for price, availability, and lead time for the sale of parts and repairs
• Continuously develop and grow customer relationships at all levels
• Ensure Team JAS ERP System (Quantum Control) integrity and accuracy
• Utilize company business system (Quantum Control) and portal data to identify and document customer needs and maintain continuous communication regarding open part orders, SPECS, and part availability
• Gather information regarding airline fleets and possible changes to the fleets
• Broker parts for customers, as needed
• Communicate new product and service opportunities, noteworthy developments, information, or feedback gathered through field activity to appropriate company personnel
• Present and sell company products and services to current and potential clients, including spare packages
• Identify and contact sales prospects, and other accounts as assigned
• Follow up on existing customers to maintain customer satisfaction
• Create and manage sales orders until the order is fulfilled
• Deliver work accurately and on time to customer expectations
• Assist accounting with the collection of outstanding invoices

💡 Who You Are: You’re a natural communicator with excellent interpersonal skills, capable of building lasting client relationships. You thrive as a problem-solver, taking pride in exceeding customer expectations and delivering impactful results. Highly organized and detail-oriented, you approach your work with focus and passion. Ideally, you bring an aviation background or experience in the aerospace industry, which fuels your ability to understand and anticipate customer needs in this specialized field.

You’re also eager to master the ins and outs of our innovative products and services, becoming a true expert in your role. The ideal candidate would possess the following traits and qualifications.

• Aerospace Industry Expertise: Familiarity with aircraft components, systems, and industry terminology, especially related to commercial and regional aircraft.
• Experience Selling in the Aviation Aftermarket: Proven ability to sell spare parts and MRO (Maintenance, Repair, and Overhaul) services effectively.
• Experience with CRM and ERP Systems: Working knowledge of Quantum Control or…