Retail Sales Associate - Part Time
Listed on 2026-01-22
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Retail
Customer Service Rep, Retail Sales, Retail Associate/ Customer Service
Retail Sales Associate – Part Time
Shift Availability:
14–24 hours – availability on weekends strongly preferred.
Hourly Pay Rate: $16–50/hr
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Location:
rd St, Jacksonville, FL 32210
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At Curaleaf, we’re redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands—including Curaleaf, Select, and Grassroots—offer premium products and services in both medical and adult-use markets. Join us to be part of a high-growth, purpose-driven company that champions corporate social responsibility through our Rooted in Good initiative, supporting community outreach and positive change.
As a Retail Sales Associate at Curaleaf, you’ll be the face of our brand and the go‑to expert for customers. You’ll help them explore our cannabis products and deliver top‑tier service with every interaction.
What You’ll Do- Customer Experience & Teamwork
- Greet and assist all guests in a warm, professional manner to ensure an exceptional customer experience.
- Build strong and genuine connections with customers, ask thoughtful questions, and offer personalized product advice.
- Address concerns with professionalism and resolve issues to ensure customer satisfaction.
- Encourage loyalty by signing guests up for rewards programs.
- Work closely with your team to ensure a respectful, inclusive, and upbeat atmosphere.
- Operations & Store Standards
- Help open and close the store, handle cash, and follow all procedures and regulations.
- Check IDs, update customer profiles, and process transactions accurately.
- Keep the store clean, organized, and fully stocked, from the sales floor to the backroom.
- Support inventory tasks like restocking, fulfilling online orders, and counting products.
- Sales & Performance
- Consistently meet (and beat!) daily sales goals by upselling, building trust, and using your product knowledge.
- Highlight deals and complementary items at checkout to boost customer satisfaction.
- Stay on top of promotions and product updates to give customers a seamless experience.
- Stay agile and adaptable in a fast‑paced, ever‑changing retail environment.
- Take on extra duties as needed to support the team and store success.
- A high school diploma or GED.
- At least 6 months of experience in a customer-facing or sales role.
- Minimum 6 months of experience using point-of-sale (POS) systems and handling cash transactions accurately.
- The ability to thrive both independently and as part of a team in a fast‑paced, compliance-driven environment.
- Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.
- Excellent communication skills, with the ability to connect with customers and team members alike.
- Strong multitasking abilities and agility to shift priorities as needed.
- Comfort with technology and willingness to learn new tools.
- Solid time management and organizational skills.
- Effective de‑escalation techniques and a calm, solution‑oriented approach to handling customer concerns.
- Basic proficiency in math and computer applications.
- A positive, proactive mindset when resolving customer issues.
- Strong conflict resolution skills.
- Initiative and a team‑first attitude.
- A natural ability to build rapport and maintain lasting customer relationships.
- A collaborative spirit and commitment to teamwork.
- Background in a sales role with a focus on tracking KPIs and meeting sales targets.
- Familiarity with e‑commerce systems and order fulfillment processes.
- Previous experience within a regulated retail setting.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Regularly required to stand for extended periods, walk, talk or hear, stoop, kneel, crouch, use hands and fingers, reach with hands and arms, and lift up to 25 pounds. Occasionally required to climb, balance, and lift up to 50 pounds.
Requires clear vision at 20 inches or less.
Allergen warnings include potential exposure to dust, pollen, and plant pathogens. Requires ability to work in confined spaces, high stress tolerance, adaptability,…
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