Cashier- Sales Floor Asssociate

Cashier - Sales Floor Associate

Reports to:

Store Manager or Front End Supervisor. The purpose of this position is to create a sincere connection with our customers through polite and courteous service, while ensuring the appearance of the sales floor creates a desirable shopping experience.

• Must be at least 18 years of age
• Ability to concentrate and pay close attention to detail
• Eye‑hand coordination to sort, grasp, color coordinate, and tag
• Ability to perform basic math calculations
• Excellent customer service and communication skills
• Ability to read and write

• Lifting and carrying up to 10 lbs.
• Pushing and pulling 4‑6 lbs. or force
• Standing 90% of the time
• Repetitive use of hands 100% of the time
• Reaching overhead 20% of the time
• Pushing and pulling 30% of the time
• Bending and crouching 40% of the time
• Grasping items with hands 90% of the time

• Exposure to the public—ongoing continual basis
• Exposure to temperature fluctuations periodically
• Flexible with scheduling changes due to store needs and sales events
• May require overtime on occasion due to store needs

• Apron
• Name Tag
• Buggy or small rolling rack
• Sizing rings
  
  Color Dividers

• Customer Engagement – Provides customers with fast, friendly, and courteous service. Responds to customer’s questions and/or takes initiative to find answers for them. Greet and assist customers on the sales floor while making eye contact and smiling. – Continually
• Assessing Sales Floor – When not servicing customers, walk the sales floor, straighten and organize as needed; remove trash from sales floor. – 40%
• Processing – Operate the cash register and receive payment from customers in cash or credit card, accurately count and provide change to customers as required. Ring up and bag one item at a time. – 20%
• Work Area – Maintain cleanliness and organization of the work area for safety and the most efficient production possible. Keep area free of debris and large items; entire area should be cleaned prior to leaving. – Continually
• Safety – Provide our customers and team members with a hazard‑free environment by following company safety guidelines and procedures. This includes cleaning up breakages or spills promptly, following guidelines and reporting any hazard or injury to a supervisor. Leave cash drawer closed until exchange of monies. Never walk or turn away with the cash drawer open. – Ongoing
• Communication – Cashier will communicate with the public in a courteous manner. Communicate to Manager or Supervisor of issues or potential hazards within the store. Communicate with fellow employees in a respectful manner to inspire a spirit of teamwork. – Ongoing
• Meeting Targets – Consistently balance your cash drawer at the end of every shift without any overage or shortage. – Continually

This is not to be construed as a complete statement of duties, responsibilities or requirements. The percentages are approximate and can be different in each store.