Assistant Store Manager- Durbin Creek

Assistant Store Manager- FT Durbin Creek

Responsible for assisting the Store Manager in the store’s daily operation and achievement of sales results, while assuring the delivery of excellent customer/donor service. Manages the processing of donated goods, and works with the store’s managers to ensure staff is properly trained and performing effectively.

Job Duties

• Supervises the processing of donated goods in a timely and accurate manner while following the production system
• Fosters team work among management staff to accomplish store goals
• Coaches, trains and develops team and oversees the training of store personnel
• Addresses employee issues by resolving employee complaints and concerns, providing ongoing performance feedback, conducting formal performance appraisals, and counseling employees as necessary
• Administers disciplinary actions in coordination with the Area Manager and under the general auspices of the Human Resources department

Responsible for the store's overall operation, including maintaining daily and weekly reporting of sales, donations and overall financial results. Ensures the accuracy of all cash handling and cash register functions.

• Ensures good customer/donor relations by maintaining high standards of customer service
• Completes various administrative duties, including communicating transportation needs and concerns with the Area Manager and opening and closing the store in a timely and thorough manner

Minimum Qualifications

• High School or GED preferred
• Minimum of 2 year prior retail management experience preferred
• Demonstration of team leadership skills
• Strong oral and written communication skills
• Advanced customer service skills
• Ability to promote and be responsible for workplace safety
• Ability to handle customer/donor/employee relations

Goodwill Industries of North Florida is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, ancestry, religion, orientation, age, sex, marital status, national origin, disability, genetic information, handicap or veteran status.