I​/O Administrator

Overview

This position reports to the Industrial Psychologist. This is professional human resources work in conducting observational applied research, developing valid questionnaires, analyzing organizational data, conducting workload assessments, developing and presenting outcomes reports, assisting with job analysis, and assisting with promotional exams. Work requires a thorough understanding and application of industrial-organizational psychology theories, research methodologies, univariate/multivariate analyses, and related practices, usually gained through degree-granting programs and applied research experience.

Contacts with customers and team members require skills in understanding and influencing people, persuasiveness or assertiveness, and sensitivity to others’ points of view to influence behavior, change opinions, achieve consensus, or turn a situation around. The work involves critical thinking when encountering diversified procedures and standards, considering which procedures to follow and in what sequence. Work is primarily in an office environment, with possible fieldwork in areas with known, predictable hazards.

Operates a motor vehicle and personal computer using statistical analysis, word processing, spreadsheet applications, and other standard office equipment. Physical demands are minimal but may occasionally require lifting under 50 pounds or standing for extended periods. The work is performed under limited supervision with adherence to established procedures, practices, precedents, methods, standards, and/or well-defined policies. The worker plans and organizes the work, determines priorities, and work is reviewed for quality, volume, timeliness, and adherence to established methods, standards, and policies.

Examples of Work

• Implements mixed methodology, qualitative methodology, and quantitative methodology studies with a high degree of validity, reliability, and generalizability.
• Facilitates meetings with business professionals and supervisors regarding implementation of research studies and workload analyses.
• Conducts job analysis activities including background research, site observations, interviews, subject matter expert focus group sessions, survey and questionnaire administration, grouping jobs into job families, working with subject matter experts to establish job relevancy, documenting job analysis results, and making appropriate assessment decisions.
• Utilizes psychological principles and research methods to solve problems in the workplace and improve work performance.
• Identifies the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Interprets and applies provisions of collective bargaining agreements, Civil Services and Personnel Rules and Regulations, and applicable employment laws and policies.
• Analyzes job requirements to establish criteria for selection, evaluation, training, and other personnel functions.
• Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Collaborates with leadership to provide knowledge-based expertise and innovative strategies to support a culture of high performance and diverse talent.
• Assists with evaluations of the psychometric properties of various selection tests and calculates candidate scores.
• Conducts item-analysis and additional statistical analyses using spreadsheets to ensure individual items within assessments display appropriate psychometric properties.
• Conducts analyses to monitor adverse impact (e.g., 4/5th rule) to ensure legal compliance of assessments.
• Develops job analysis, assessment development, and validation study technical reports with evidence gathered for assessment tools.
• Develops and presents outcomes reports with valid and reliable recommendations derived from data collection.
• Conducts data cleaning, data organization, and qualitative/quantitative analyses of research and workload data.
• Conducts and interprets a variety of workload analyses.
• Assesses reliability coefficients for research questionnaires, develops questionnaire items via Qualtrics, and analyzes questionnaire items using Excel and SPSS.
• Interprets data using data validation techniques to identify actionable steps.
• Perform related duties as required.

• Knowledge of industrial-organizational psychology theories.
• Knowledge of sound research methodologies and scientific methods techniques.
• Knowledge of organizational research and item validation techniques.
• Knowledge of applied organizational research theories.
• Knowledge of psychometric principles.
• Skill in interpersonal relationships with regards to conflict management and rapport building.
• Skill in active listening to identify needs, opportunities, strengths, and weaknesses of a project.
• Skill in communicating professionally orally and in writing regarding project tasks and recommendations.
• Skill in critical thinking with regards to accurately interpreting and generalizing data collection,…