Veterinary Receptionist - Birch Veterinary Center

Overview

At Mission Pet Health, we do things a little differently. As part of our hiring process, candidates may be invited to complete a short online assessment. If you are being considered for the position, you will receive an email from a Mission Pet Health recruiter with a link to complete the assessment at your convenience.
Please be sure to check your spam or junk folder as messages can be filtered.

• Be the Director of First Impressions: You will manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You will maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You will be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You will be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

As part of the Mission Pet Health family, you gain the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

• Competitive Compensation — A competitive hourly rate or salary based on your experience and role.
• Health & Wellbeing — Medical, Dental, and Vision insurance, plus access to our Employee Assistance Program (EAP) for all teammates.
• Financial Security — 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.
• Commitment to Growth — Opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.
• The Power of a Network — Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration and career growth.
• Valuable Perks — Discounted veterinary care for your own pets, access to an online discount platform, and 24/7 access to doctors through Teladoc.

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at  Driving the award-winning culture are the WAG values –
Work Together, Amaze, and Grow
. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America s Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact  with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.