Mission Operations Director

Description:
The Mission Operations Director is responsible for the operational execution of all short-term mission (STM), international vision engagement (VE) trips and disaster relief trips. This role develops and deploys systems, manages logistics and budget, builds partnerships, equips serve staff, develops apprentices and interns, collaborates for efficient systems with other Central ministries and ensures seamless sending processes that accelerate the church’s vision to equip and send disciples locally and globally.

• Logistics leadership and strategic systems
• Oversee the logistics and systems required to send all STM, disaster relief and VE trips
• Develop and maintain SOPs, timelines, leader materials and packing lists
• Manage trip registration, payment processes, participant communication and trip documentation
• Equip and lead logistical serve staff
• Collaborate with Missions Engagement Pastor to align operational execution with strategy
• Track and report metrics, team data and outcomes for all trips
• Oversee Mission Trips (Mtrips) budget
• Ensure all trips align with budget, risk management policies and legal requirements
• Own the full operational lifecycle of STM, VE and disaster relief trips from pre-trip planning through post-trip debrief and reporting
• Develop and maintain scalable systems for trip budgeting, timelines, international travel logistics, documentation and risk management
• Manage the centralized trip calendar, ensuring alignment with campus rhythms and overall church sending priorities
• Ensure trip systems are reproducible, compliant with legal and safety standards and designed for growth
• Proactively assess and resolve operational gaps, improving systems for speed, quality and effectiveness
• Recruit, coach and equip staff, residents, apprentices and serve staff to do ministry that effectively mobilizes and equips the congregation for short-term mission
• Execute the training and coaching of trip leaders and participants
• Foster collaboration with campuses and other ministries (1825/Senior Adults/Eleven
  22
  
  Students/Eleven
  22 Kids/Vision Engagement) to leverage short-term mission as a catalyst for discipleship and spiritual growth

• In partnership with Mission Engagement Pastor, develop and deploy digital and in-person programs for trip participants, leaders and partners to ensure theological, cultural and practical preparedness
• In partnership with Mission Engagement Pastor, develop and deploy Vision Engagement trip resources (guidebooks, etc.) and oversee the content development and implementation for Vision Engagement trips
• In partnership with Mission Engagement Pastor, develop and deploy resources and equipping tools that enhance discipleship engagement before, during and after mission trips
• Ensure ongoing assessments and improvements to the short-term sending experience and Vision Engagement experience, prioritizing evangelism and discipleship

• Collaborate with the Mission Engagement Pastor, Local Mission Director and Vision Engagement lead to ensure operational and strategic alignment
• Collaborate with Senior Adults, Eleven
  22 Students and 1825 to ensure sending strategies support ongoing discipleship of members and leaders
• Participate in team rhythms for evaluation, debrief and continuous improvement
• Provide reports, metrics and updates on sending activity to support broader campus engagement and decision‑making

• Model the Church of Eleven
  22® mission, vision and core values
• Ability to maintain strict confidentiality
• Ability to adapt to change
• Strong proactive communication skills
• Strong ability to lead, equip and mobilize individuals and teams for ministry
• Demonstrates adaptability and innovation in mission strategies and operational processes
• Effective communicator with strong relational and organizational skills
• Demonstrated ability to collaborate with others
• Commitment to maintaining confidentiality and exercising discretion in all aspects of leadership
• Demonstrates a commitment to ongoing spiritual growth through embodying a disciple‑making disciple lifestyle that engages with Eleven
  22 church rhythms

• Bachelor’s…