Regional Property Manager of RAD Market

The Jacksonville Housing Authority is an equal opportunity/affirmative action employer. It is the policy and the intent of the Jacksonville Housing Authority to provide equal opportunity in employment for all persons, and in all aspects of its personnel policies, programs, practices, operations, and in all its working conditions and relationships with employees and applicants for employment. Recruitment, hiring, assignment, training, compensation, promotion, retention, and disciplinary decisions will be made without regard to race, color, religion, creed, national origin, sex, sexual orientation, age, disability, genetic information, veteran status, or any other protected class status applicable under local, State of Florida or federal law.

POSITION

Job Title:

Regional Property Manager of RAD/Affordable/Market Housing

FLSA Classification:
Exempt

EEO Classification:
Mid-Level Officials and Managers Professional

Pay Range/ Salary $75,000.00 to $95,000.00

Reports to:

Director of Property Management

Job Description

Job Summary

The Regional Property Manager for RAD/Affordable/Market Housing is a specialized administrative professional responsible for overseeing the operation and maintenance of affordable housing properties throughout the Jacksonville Housing Public Housing Region. This role is crucial in ensuring that JHA fulfills their mission of providing safe, affordable, and adequate housing for low-income families, seniors, and individuals with disabilities and involves ensuring properties are well-maintained, financially sound, and compliant with all relevant regulations.

The Regional RAD/Affordable Manager will lead a team of property managers and staff, develop strategic plans, and implement initiatives to enhance property performance and resident satisfaction.

The Regional Property Manager for RAD/Affordable/Market Housing supports and executes operations for profitability and superior performance by directing and leading team members in achieving and exceeding operational goals and expectations by enforcing policy, procedures, and practices.

Acts as a liaison between the agency residents, and various stakeholders, fostering a sense of community while ensuring compliance with federal, state, and local regulations. A pivotal role in implementing housing policies, coordinating tenant services, and addressing resident concerns to maintain a high standard of living within the community.

Essential Job Functions

• Ensuring that all property management personnel are fully supported, trained, and adhering to the Housing Authority operational and compliance procedures.
• Directs the operation of affordable housing properties in the assigned portfolio, sets property performance, financial and maintenance goals; tracks and evaluates leasing rates, operational, financial, and related property management issues through review of records and reports and meetings with staff.
• Reviews and evaluates budgets for assigned properties; recommends or denies expenses; monitors performance of rent collections and complaint handling.
• Reviews operations and make recommendations for improvement or changes accordingly.
• Demonstrates continuous efforts to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
• Plans, organizes, manages, reviews, and assigns the work of property managers; plans, coordinates, trains, and arranges appropriate training for staff.
• Serves as on-site manager in absence of Property Managers.
• Experience with EIV reporting to HUD and LIHTC.
• Assist with the development of the yearly operating budget and monitor property financial performance; reviews and approves payments for goods and services; ensures expenditures are accurately coded; submits reports on variances; keeps expenditures within budget limits and arranges for budget revisions when warranted.
• Performs tenant accounting; authorizes adjustments to tenant accounts, security deposits, rent changes, retroactive billings, maintenance charges and late fees; authorizes rent refunds or collection efforts to include timely update of the data system and deposit of collections received at the site; write-offs; negotiates payment agreements and schedules.
• Interviews and selects employees and, when necessary, recommends reassignment, termination, and disciplinary action.
• Maintain a high occupancy level of 98% or higher at each community through effective team motivation, keeping informed of waitlist conditions, and advertising following the Fair Housing Marketing plan.
• Work with Property Managers with PHAS, UPSC/NSPIRE
• Set goals for the onsite team.
• Provide financial oversight of the properties, including drafting operating budgets, 5-year capital improvement plans, and monitoring monthly financials to assess performance against budgets. Act swiftly to address budget variances.
• May be required to work during inclement weather or holidays when offices are closed.
• Travel between property sites for…