More jobs:
WFM Manager, Customer Care Multi-Site
Job in
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-02-03
Listing for:
Coach
Full Time
position Listed on 2026-02-03
Job specializations:
-
Management
Healthcare Management, IT Project Manager
Job Description & How to Apply Below
A leading global fashion house in Florida seeks a Workforce Management Manager for its Customer Care division. This role requires managing a team of Real-Time Adherence coordinators and overseeing performance in contact center sites. The ideal candidate has over 5 years of experience in Workforce Management and strong leadership skills. Responsibilities include forecasting, scheduling, and ensuring service level achievement across all channels.
The company offers various benefits including health insurance and a 401(k) savings plan.
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