Assistant Property Manager, Multifamily

Job Title: Assistant Property Manager, Multifamily

Company: The Ridley ()

Job Description

Summary:

The Assistant Property Manager is responsible for maintaining our communities to a market-ready standard, ensuring a high level of service at all times. Assistant Property Managers build and motivate high-performing teams to maximize property performance.

• Ensure the smooth running of the community in a fast-paced environment.
• Assist the Property Manager with overall operations, including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
• Provide superior customer service and communication to residents and prospects to enhance satisfaction, renewals, revenue, reputation, and profitability.
• Complete lease/renewal paperwork to ensure company standards.
• Track and evaluate advertising and all client traffic.
• Model Cushman & Wakefield’s mission to be the best national management company.
• Assist the Property Manager with day‑to‑day operations of the on‑site team, ensuring all policies and procedures are followed.
• Interview, hire, and coach staff as necessary.
• Maintain residents’ files in accordance with company standards.
• Maintain a positive living environment through prompt conflict resolution and consistent follow‑up.
• Manage and maintain all aspects of overall community budget and finances.
• Work with leasing staff to meet leasing/marketing goals.

• Effective communication and customer service skills.
• Computer literate, including Microsoft Office Suite and internet navigation skills.
• General office, bookkeeping and sales skills and excellent oral and written communication skills.
• Determine leasing opportunities of staff and work on goal setting – improving the performance of each staff member.
• Supervise day‑to‑day operations of the team, ensuring all policies and procedures are followed.
• Work with leasing staff to meet leasing/marketing goals.
• Be able to manage a team.
• Perform any other related duties as required or assigned.

• Bachelor’s Degree preferred
• High School Diploma, GED, Technical or Vocational school required

• 3+ years of Property Management experience
• 1+ years of Management experience

This role operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Regularly required to travel outside between properties in varying weather conditions.

The employee may need to stand, walk, ascend/descend staircases, ladders, and/or step stools and travel outside between buildings. They must be able to remain stationary for 85% of the time and exert up to 25 pounds. Travel up to 15% of the time may be required.

Cushman & Wakefield offers a comprehensive benefits package, including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid/unpaid time. Competitive pay varies by location and experience. Compensation range: $22.95 – $27.00 per hour. Minimum wage will not be paid less than the applicable rate.

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including veterans and individuals with disabilities. Discrimination of any type is not tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply, please call the ADA line at or email  Please refer to the job title and job location when contacting us.

Cushman & Wakefield