Account Manager-Landscape Maintenance

Key Responsibilities

• Conduct weekly property inspections and create detailed worklists for crews.
• Oversee service execution to ensure it aligns with contract specifications and company standards.
• Communicate regularly with clients weekly when possible, but never less than monthly.
• Develop and manage crew work schedules and labor allocation to stay within budgeted hours and costs.
• Monitor and drive ancillary sales (enhancements) with a target of 25% of base contract value.
• Supervise, train, and support field crews to ensure safe, efficient, and high-quality work.
• Ensure all purchases follow internal processes (POs, inventory tracking, etc.).
• Maintain accurate records, including service logs, schedules, and performance metrics.
• Collaborate with upper management on strategic improvements and special projects.
• Own monthly performance metrics: profitability, client satisfaction, and retention

• Proven experience in account or production management within maintenance, landscaping, or a similar service industry.
• Strong understanding of field operations, labor management, and quality control.
• Excellent communication and relationship-building skills.
• Sales mindset with the ability to identify, propose, and close enhancement opportunities.
• Bilingual (English/Spanish) a plus.

If you're looking to grow your career in landscape maintenance account management with a company that values operational excellence, customer relationships, and high-performing teams Youll work directly with clients and crews to ensure top-quality service delivery, while also driving additional revenue through enhancements and add-on sales.