Employment Support Specialist- PT Jacksonville

Employment Support Specialist – PT, Jacksonville Beach

Goodwill Industries of North Florida

1036 Beach Blvd., Jacksonville Beach, FL 32250

25 hours weekly

Department:
Good Careers

Reporting to:
Good Careers Senior Manager

Date:
August 2023

Position Status:
Updated

FLSA Status:
Non‑Exempt

Base Pay Range: $15.00/hr – $15.00/hr

This position supports the employment specialists in identifying employment opportunities for job seekers and provides assistance to ensure that they effectively apply for employment positions.

• 2 years preferred experience in staffing services, HR, case management, or a related field.

• Able to complete assignments within deadlines in a fast‑paced environment.
• Able to work positively and professionally in both independent and team settings.
• Able to work cooperatively with representatives of various Goodwill divisions, external partners, and customers.
• Able to de‑escalate and resolve conflict in a positive manner.
• Capable of effectively organizing self, time, and responsibilities.
• Able to communicate effectively in written and verbal manner.
• Able to demonstrate understanding of programming, procedures, policies, and information technology systems within probationary training period and maintain mastery over time.
• Capable of maintaining strict customer and corporate confidentiality.
• Able to enter data into various computer systems at a rate of at least 30 words per minute.
• Must be able to travel to various locations on an as‑needed basis.

• Responsible for assisting applicants seeking employment and/or training, where appropriate.
• Evaluate the appropriateness of job‑seeking candidates for identified opportunities.
• Act as a liaison with strategic business and community partners as well as employer/trade associations.
• Provide information about the hiring company to potential candidates.
• Coordinate recruitment options with partners.
• Other duties as assigned.

• Standing
• Sitting
• Walking
• Repetitive motions (data entry)

• Hazards:
  Housekeeping and/or cleaning agents

• Respectful customer relationships.
• Reading.
• Typing/Keyboard.
• Word processing software.
• Operate office machinery (fax, copier, etc.).
• Verbal communication (including telephone).
• Written communication (including composition).
• Maintain records.
• Sensitivity to service population’s cultural and socioeconomic characteristics.

• Public speaking/group presentations.
• Organize and prioritize information.
• Team‑oriented and collaborative interpersonal relationships.

• Entry level

• Part‑time

• Human Resources

• Retail