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Retail Operations Manager , G&C

Job in Jacksonville, Duval County, Florida, 32290, USA
Listing for: TD Bank
Full Time position
Listed on 2026-01-11
Job specializations:
  • Management
    Business Management, Business Analyst
Salary/Wage Range or Industry Benchmark: 72280 - 117520 USD Yearly USD 72280.00 117520.00 YEAR
Job Description & How to Apply Below
Position: Retail Operations Manager I, G&C
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*
* Work Location:

** Mount Laurel, New Jersey, États-Unis d'Amérique
*
* Hours:

** 40
* * Pay Details:**$72,280 - $117,520 USDTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience  compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
** Line of Business:
** Gouvernance et Contrôles
*
* Job Description:

*** The Manager I, G&C - QC Methodology manages a team of QC Analysts and oversees daily production of 1A Quality Control testing for Retail Operations functions.  The position will also provide research, evaluation, reporting, operational and/or analytical support to the QC Methodology department.
*** Remote
* **
* Schedule:

Monday-Friday 7:30am-4:00pm EST
**** Depth & Scope:
*** Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
* Manages a team of professionals, providing research, evaluation, operational and/or specialized  business reporting and/or analytical support to the broader business leadership team that are assigned to projects ranging in size with medium complexity and risk
* Provides coaching, mentorship and guidance to team within area of expertise
* Coordinates and prioritizes multiple initiatives and manages team resource allocation
* Establishes effective relationships with different Stakeholders, Business Sponsors, Executives and LOB
* Focuses on short to medium-term planning and business issues (e.g. monthly-quarterly)
* Contributes to the overall discipline and strategy for the respective areas
* Sound knowledge of external competition, industry and/or market trends in relation to own function/business
*
* Education & Experience:

*** Undergraduate degree preferred
* 5+ years of relevant experience
* Broad and deep knowledge of business and risk and control environment
* Proficient knowledge of governance, risk and control procedures, strategies & tactics
* Knowledge of current and emerging trends
* Skill in using analytical software tools, data analysis methods and reporting techniques
* Skill in using computer applications including MS Office
* Skill in managing budgets and resource allocation
* Skill in mentoring, coaching and performance management
* Ability to communicate effectively in both oral and written form
* Ability to work collaboratively and build relationships
* Ability to work successfully as a member of a team and independently
* Ability to implement and evaluate…
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