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Call Center Supervisor: Lead & Elevate Customer Experience

Job in Jacksonville, Duval County, Florida, 32290, USA
Listing for: Solera
Full Time position
Listed on 2026-01-12
Job specializations:
  • Management
    Client Relationship Manager
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading service provider in Jacksonville, FL is seeking a Call Center Supervisor to enhance team performance and customer satisfaction. This role involves leading diverse teams, overseeing daily operations, and ensuring adherence to service standards. Key responsibilities include coaching agents, monitoring performance metrics, and implementing process improvements. The ideal candidate will possess strong leadership, communication, and problem-solving skills, and be committed to fostering a positive work environment.

The company values integrity and aims for excellence in customer service.
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