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Member Tech Support Lead – Associate Manager

Job in Jacksonville, Duval County, Florida, 32290, USA
Listing for: Social Finance, Inc. (SoFi)
Full Time position
Listed on 2026-03-01
Job specializations:
  • IT/Tech
    Data Science Manager
  • Management
    Data Science Manager
Salary/Wage Range or Industry Benchmark: 73600 - 138000 USD Yearly USD 73600.00 138000.00 YEAR
Job Description & How to Apply Below
A leading financial services company is seeking an Associate Manager for Member Technical Support in Jacksonville, FL. You will oversee the support team, manage ticket resolutions, and ensure high performance while analyzing data to drive efficiency. The ideal candidate has over 3 years of management experience, preferably in technical support, and possesses strong analytical skills.

This role offers competitive compensation with a salary range between $73,600 and $138,000, plus additional benefits and bonuses.
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Position Requirements
10+ Years work experience
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