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System Administrator Associate; Middle Tier

Job in Jacksonville, Duval County, Florida, 32290, USA
Listing for: JEA
Full Time position
Listed on 2026-01-17
Job specializations:
  • IT/Tech
    Systems Administrator, Network Administrator
Job Description & How to Apply Below
Position: System Administrator Associate (Middle Tier)

VETERANS’ PREFERENCE:
Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.

Veterans’ Preference documentation requirements are available by visiting the following link (). All documentation is due by the close of the vacancy announcement.

Professional work that installs, configures, operates, maintains, and troubleshoots servers and other computer systems. Provides support services to facilitate efficient and effective use of traditional and cloud system resources. Maintains data files and monitors the system configuration to ensure data integrity. Responds to service outages and other problems. .

Conducts server builds, creates, and applies application patches, release upgrades and other deployment methods and modifications to server operating system hardware and software.

Configures, optimizes, fine-tunes, monitors, and maintains network systems, server operating systems and system applications.

Performs system administration tasks, including adding and removing users, user groups and accounts. Assists in managing authentication, authorization, and access control.

Assists in planning for re-engineering of existing systems, replacing inadequate systems and system expansion.

Performs system backups and recovery procedures.

Analyzes, diagnoses, troubleshoots, and resolves system hardware, software, networking, and production issues.

Assists with monitoring and managing hardware and software system resources, including server performance, system and capacity trending analysis CPU usage, disk usage, backup systems, and response times to maintain operating efficiency.

Coordinates equipment repair and deployment

Writes or modifies basic scripts and performs light programming to resolve performance problems and automate systems administration tasks.

Maintains system documentation and logs.

Documents procedures, including drawings and standardized images to illustrate applications server hardware, software and network configuration and automated deployments.

Solves routine and recurring problems and identifies and suggests solutions to more complex problems.

Gathers research data and assists in testing and evaluating vendor hardware, software and system components as required.

Assist in planning and developing procedures for operating under both normal and emergency conditions.

Assists in disaster recovery testing.

Participates in ongoing training to continuously upgrade technical knowledge and skills.

Follows and completes work in conformance with JEA Policies and Procedures to meet compliance requirements.

Performs other job-related work as assigned

Qualifications

OPEN REQUIREMENTS:

An associate degree in computer science or related discipline and two (2) years of professional experience in a system administration role in a large corporate environment for the discipline and/or specialty area(s) being recruited.

Applicants that are actively enrolled in and attending college and are within their final year of the Computer Science degree program will be deemed eligible, allowed to test/interview for the position and if successful will be placed on the eligibility list. Successful completion of the degree must be presented prior to hire date.

-OR-

Four (4) year combination of education, training, and experience in installing, supporting, and maintaining servers and other computer systems in a large corporate environment for the discipline and/or specialty area(s) being recruited.

Experience for Technology Services

Unix/Linux:
One (1) year of experience must be in a Unix/Linux environment

Required to help maintain 24 X 7 systems availability.

Specialty Areas

Sub-Specialty Area:

A valid drivers license may be required depending upon assignment and if required, must be maintained during employment in this classification.

The certifications…

Position Requirements
10+ Years work experience
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