Marketing Operations and Analyst

At Suddath, you can be part of something special and inclusive!  Join a team that has a 100+ year reputation for excellence as an innovative, growing and financially stable company that is dedicated to promoting a culture that thrives on inclusion and diversity. From numerous awards to being recognized as one of the best places to work, Suddath offers a caring, family environment while providing relocation and logistics services to people and companies all around the world.
** What We Offer!
*** A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching
* Weekly pay for hourly-paid employees.  Biweekly pay for salaried employees.
* Paid Time Off (PTO) and paid company holidays
* A tuition reimbursement plan where employees are encouraged to continue their education and development
* For more information on our benefit offerings, please visit  and scroll down to view our employee benefits.
** GENERAL

POSITION SUMMARY:

** Responsible to empower the marketing team through analytics, Hub Spot optimization and AI enablement. Research new Hub Spot capabilities, translate them into clear user guidance and support reporting in Power BI. Help drive AI adoption by building practical workflows, training resources and guardrails. You will report to the Senior Manager of Marketing Insights & Operations. This is an early-career role designed for a hands-on builder who wants to master the intersection of data, technology and AI.
*
* ESSENTIAL DUTIES & RESPONSIBILITIES:

**** Hub Spot Feature Discovery & Rollout Support (20%)
*** Evaluate new Hub Spot releases and beta features to identify specific opportunities that align with current organizational goals and friction points.
* Translate business needs from marketing and sales stakeholders into clear technical requirements and user stories for implementation by the Hub Spot Admin.
* Conduct User Acceptance Testing (UAT) to ensure new workflows and features solve the intended business problem before they are released to the team.
* Create context-driven rollout notes and training materials that explain
* why* and
* how* users should utilize specific features to achieve their KPIs.
** Reporting & Analytics Support (20%)
*** Support the maintenance of Power BI dashboards and visual reports
* Support lead-to-cash reporting data collection across key segments
* Create standardized scorecards and visualizations for stakeholder meetings
** Project Support & Analysis (20%)
*** Support discovery and requirements gathering for new workflows and integrations
* Document current state processes (SOPs) and help define future state needs
* Support campaign performance analysis and tracking hygiene including UTM creation and management
* Provide analytical support for channel performance evaluation (Web, Social, Email)
** AI Enablement & Automation (20%)
*** Audit existing marketing workflows to identify repetitive, manual tasks suitable for AI automation to increase team efficiency.
* Develop and standardize prompt libraries to ensure consistent brand voice and high-quality outputs across the marketing team
* Leverage AI tools to support data hygiene efforts, such as cleaning and normalizing database records for better segmentation.
* Act as the quality assurance lead for AI initiatives, validating outputs for accuracy and compliance before deployment.
* Help maintain guardrails for privacy, accuracy and brand risk
** Job

Skills Required:

*** 2+ years of experience in marketing operations, analytics, business analysis or a similar role
* Hub Spot experience as a daily user (Hub Spot Academy certifications preferred)
* Exposure to Power BI, Tableau or similar BI tools
* Strong Excel/Google Sheets skills (pivot tables, vlookups)
* Comfort working with data, documenting processes and presenting clear recommendations
* Strong curiosity, attention to detail and the ability to learn new software quickly
* An AI-forward mindset focused on using tools to solve business problems with responsible guardrails
*
* Supervisory Responsibilities:

*** This job does not include supervisory responsibilities
** Other

Duties & Responsibilities:

** Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
*
* Education & Experience:

*** Bachelor's degree (B.

A.) from four-year college or university; or two+ related experience and/or training in Marketing; or equivalent combination of education and experience.
** Travel:
*** No travel required.
** Language

Skills:

*** Ability to speak effectively before groups of customers or employees of organization.
* Excellent written and verbal communication skills.
** Mathematical

Skills:

*** Basic math skills required
* Ability to apply concepts of basic algebra and geometry.
** Reasoning Ability:
*** Ability to solve practical problems and deal with a variety of concrete…