Epic Infrastructure Analyst, Senior Associate - Epic Certified in ECSA

Epic Infrastructure Analyst, Senior Associate - Epic Certified in ECSA

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These professionals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. In Epic consulting at PwC, you will specialise in providing consulting services for Epic software solutions, using in‑depth knowledge of Epic applications to help clients optimise operational efficiency through analysis, implementation, training, and support.

Focused on relationships, you are building meaningful client connections and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Specialty/

Competency:

Operations

Industry/Sector: Health Services

Time Type: Full time

Travel Requirements: Up to 80%

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies, and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self‑awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC guidance), the Firm's code of conduct, and independence requirements.

As part of the Epic Consulting team, you will design, install, maintain, troubleshoot, and enhance database instances for a modern healthcare IT ecosystem. As a Senior Associate, you will analyze complex problems, mentor junior team members, and maintain standards while building meaningful client connections. This role offers the chance to work with innovative technologies and contribute to impactful solutions that improve healthcare delivery.

• Design and enhance database instances for healthcare IT systems.
• Troubleshoot and maintain operational databases across various environments.
• Mentor junior team members to enhance their technical skills.
• Evaluate and integrate new database versions and hardware.
• Provide technical guidance during system migrations and transitions.
• Collaborate with stakeholders to secure system performance and reliability.
• Analyse complex issues to develop practical solutions.
• Uphold rigorous standards of quality in every deliverable.

• Bachelor's Degree.
• At least 4 years of experience in database management.
• Epic ODBA, Epic ECSA, Data Courier Certification, and/or Chronicles Certification.

• Bachelor's Degree in Health Administration, Business Administration/Management preferred.
• Experience with cloud services and security infrastructure.
• Managing and optimizing database instances and applications.
• Communicating technical issues in simple terms.
• Demonstrating innovative problem‑solving skills.
• Providing mentorship and team leadership.
• Prioritizing workloads and managing multiple projects.
• Knowledge of patient care databases and financial applications.
• Skilled in database administration and integration.

The salary range for this position is: $77,000 - $202,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more.

To view our benefits at a glance, please visit: (Use the "Apply for this Job" box below).-glance

PwC does not intend to hire, now or in the future, individuals who will need sponsorship through the H‑1B lottery, except as set forth within the following policy: .

As an equal‑opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race, color, religion, national origin, sex (including pregnancy, sexual orientation, and gender identity), age, disability, genetic information, veteran status, marital or citizenship status, or any other status protected by law.