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SaaS Product Support Specialist Tier 1–Azure ServiceNow
Job in
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-01-12
Listing for:
Wired People Inc
Full Time
position Listed on 2026-01-12
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
A cutting-edge SaaS firm in Jacksonville, Florida, is searching for a Product Support Specialist to ensure a world-class customer experience. This role entails serving as the first technical contact, triaging incidents, troubleshooting various issues, and collaborating with engineering teams. Applicants should have 1-4 years in technical support and excellent communication skills. The position offers an opportunity to work with a modern service desk tool like Service Now, with a focus on cloud-hosted applications in Microsoft Azure.
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