Part Time Traffic Coordinator

At Kelly® Science, Engineering, Technology & Telecom (SETT), we’re passionate about helping you find a job that works for you. We’re hiring a part-time Traffic Coordinator in Jacksonville, FL . With us, it’s all about finding the job that’s just right.

Part Time Traffic Coordinator

Approximately 32 hours per week

Mon – Fri Between 8am – 5pm

Jacksonville, Florida

Pay starts: $35/hr + DOE

Enhanced benefits (medical, dental, vision) + paid vacation, holidays

Summary: The Digital Experience Traffic Coordinator plays a critical role in managing business and development intakes, assignments, and workflows to ensure smooth execution of global and regional requests for global digital experiences; including company website, his position requires exceptional organizational skills, attention to detail, and the ability to keep multiple moving parts aligned under both short-term and long-term deadlines. Acting as the central coordinator for all requests to the Global team—including design, marketing, CMS, content, and platform development initiatives – the Traffic Coordinator ensures projects progress efficiently, communicates updates clearly, and fosters collaboration across Global and regional teams.

Key Responsibilities:

• Serve as the primary point of coordination for intake requests and workflows within project management tools; oversee request tracking and identify gaps in visibility to propose unified solutions.

• Build and report from PM software dashboards to improve visibility and metrics by stages and estimated completion dates for globally led work and intake requests.

• Leverage post-launch (steady-state) demand and request-tracking data to define, refine, and maintain data-driven service level agreements (SLAs).

• Enable self-service access for stakeholders to view project status and progress anytime, anywhere.

• Collaborate with tool administrators to ensure correct application of licenses and access for teams.

• Review and align challenges, objectives, and potential solutions using current tools (Jira, Monday) and identify additional resources needed.

• Develop best practices for synchronization and updates across multiple backlogs.

• Define clear roles and responsibilities for stakeholders involved in intake and execution.

• Lead and manage regular meetings to review and decide on intake approvals, denials, and cancellations with cross-functional Global team leads.

• Facilitate ongoing process discussions and improvements with global leads, regions and leadership ensuring identification of additional requirements for intake tools, workflows and metrics.

• Clearly define processes and update training materials as needed in partnership with the Digital Experience Lead.

• Recommend and implement process improvements, integrations, and automation to enhance transparency and efficiency using post-launch demand state data to develop SLA.

• Create guidelines for ownership, review, approval, and completion of project stages.

• Deliver actionable plans for process optimization and tool integration.

• Maintain an understanding of CMS workflows and development processes.

Must-Have

Qualifications:

• Experience with workflow and project management tools:
  Jira, , and familiarity with PM and CMS tools.

• Strong organizational and time-management skills with the ability to manage multiple priorities.

• Excellent communication and interpersonal skills to collaborate effectively across teams.

• Detail-oriented and methodical approach to tracking and reporting.

• Ability to identify process gaps and implement improvements.

• Familiarity with CMS, platform development, design, and other digital production processes is a plus.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account.

In addition, employees…