Implementation Consultant

Job Description

As an Implementation Consultant, you will be part of a motivated and highly skilled team that designs, develops, deploys, personalizes, and supports client onboardings while having the opportunity to be exposed to a wide variety of services and technologies.

Implementation Consultants play a critical role at Momentus Technologies, helping to ensure the success of our customers by helping to demonstrate value of the [Enterprise] platform and painting the vision of what's technically possible. They blend their technical abilities and deep product knowledge with strong storytelling skills as they partner with customers externally and customer-facing teams internally to drive long‑lasting impact and customer retention.

• Manage CRM and ERP software implementation projects for clients with 5-500 users.
• Participate in functional and technical working groups and progress meetings.
• Identify business needs, document requirements, and ensure a smooth delivery through our Best Practices Playbooks while supporting clients through the implementation process.
• Work closely with the Implementation Team, including Project Managers, Principal Consultants and Technical Services resources.
• Design and deliver key stakeholder training on system configuration as well as end user training.
• Basic project management tasks including the following: creation of onsite agendas, project task list follow up, escalation of issues to Project Manager & Leadership in order to keep the project within defined scope and timeline.

• Communicates clearly, delivering highly complex information in a polished, precise and compelling manner
• Effectively collaborates, readily involving others when necessary to successfully accomplish individual and group goals
• Demonstrates resilience by working toward objectives despite stress and pressure
• Acts with a growth-mindset by consistently seeking balanced feedback from others, building understanding of how one's actions and style impact others
• Takes prompt and effective action to address process breakdowns
• Remains positive, focused and results‑driven in the face of uncertainty, by embracing change
• Demonstrates flexibility and resourcefulness, responding to different situations with an appropriate level of tact and flexibility

• Bachelor’s Degree
• Experience in Enterprise SaaS or Software Implementation. Experience with Elite highly preferred.
• Minimum of 2 year of experience as an implementation consultant acting as a billable resource with a utilization target
• Excellent organizational, written, and verbal communication skills and strong command of the English language
• Ability and availability for travel (5-10%) to customer sites for face‑to‑face meetings, as requested by the customer

• You are self‑motivated and perform independently in a fast‑paced environment that is constantly changing
• You possess exceptional time management skills
• You enjoy problem‑solving mindset and adaptability
• You take a Customer, Quality, and Results‑oriented approach
• Experience with Mavenlink (Kantata) and/or Momentus Software a plus
• Venue and/or Exhibition industry expert preferred but not required

Insurance:
Gain peace of mind with comprehensive medical, dental, & vision.

Exceptional 401k Match:
We've got your financial future covered. Enjoy an 80% match of the first 10% deferral.

Unlimited Time Off:
Rest and recharge on your terms. While there's no limit, we recommend a minimum of 15 days off because your well‑being matters.

Paid Parental Leave:
Celebrate life's milestones and bond with your new bundles of joy. We're there for you during those precious moments.

No Dress Code:
Smart, independent people like you choose what they wear.

Flexible Career:
We believe in work that works for you. Get the job done where and when you work best. It's about winning at life by loving your job.

️ Two tickets valued up to $500 each to attend events hosted by our valued customers, fostering strong relationships and industry connections.

Teammate Recognition Rewards and Swag:
Celebrate milestones and enjoy…