Human Resources Assistant

Position Summary

The Human Resources Assistant supports the day-to-day operations of the Human Resources department for North Florida Surgeons. This role provides administrative and operational HR support for over 1500 employees across multiple locations and specialties, ensuring compliance with employment laws, internal policies, and healthcare industry standards. The HR Assistant plays a key role in employee onboarding, personnel record management, and HR process coordination.

HR Administration & Employee Support

• Assist with employee onboarding, including offer letters, new hire paperwork, background checks, and orientation coordination
• Maintain accurate and confidential employee personnel files (electronic and paper)
• Respond to employee inquiries regarding policies, benefits, timekeeping, and general HR procedures
• Support offboarding processes, including exit documentation and system updates

Employee Relations & Compliance

• Serve as a first point of contact for employee inquiries, escalating complex matters appropriately
• Ensure compliance with federal, state, and company employment policies
• Assist with audits, reporting, and HR metrics as requested

Payroll & Benefits Support

• Support leave of absence documentation and tracking
• Assist employees with basic benefits questions and enrollment guidance
• Coordinate with payroll to ensure accurate data entry for new hires, changes, and terminations
• Track timekeeping issues and escalate discrepancies as needed

HR Projects & Reporting

• Assist with HR reports, metrics, and special projects
• Support policy updates and communication distribution
• Provide administrative support for HR initiatives and training programs
• Support HR leadership with policy distribution, acknowledgments, and documentation
• Maintain HR calendars, training records, and compliance deadlines

Required

• 1–3 years of administrative or HR support experience
• Strong organizational and time management skills
• High level of discretion and confidentiality
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Excellent written and verbal communication skills

Preferred

• Experience in a healthcare, medical practice, or multi-site organization
• Familiarity with Paycor
• Knowledge of basic HR compliance (FMLA, I-9, wage and hour)
• Associate’s or Bachelor’s degree in Human Resources, Business Administration, or related field

Core Competencies

• Professionalism and confidentiality
• Ability to multitask in a fast-paced environment