Guest Attendant

Guest Attendant

Hotel Management and Consulting, Inc. – Studio Res Jacksonville, FL.

Hotel Management & Consulting seeks a positive, professional, and problem‑solving Guest Attendant. In this highly visible customer‑service role, you will be the face of the property and the first point of contact for our guests.

We believe in a performance‑based culture where hard work balances with respect for personal life. Equal opportunity with advancement based on merit is our foundation, operating with a small, efficient team of hospitality professionals.

• Hourly Rate: $14.25 – $16.25 (dependent on experience)
• Daily Pay Access: flexible pay options to access earnings when needed
• Medical, dental, and vision coverage, plus paid time off for full‑time employees
• Employee Assistance Program: complimentary benefit for personal or work‑related concerns
• Career Growth: opportunities for advancement within the company for dedicated employees

• Front Office Operations: daily property operations including reservations, renewals, check‑outs, and check‑ins; review and approval of front office paperwork and reports.
• Guest Services: ensuring guest needs are met; conducting tours for potential guests and closing sales; fulfilling special guest requests (e.g., linen exchanges).
• Laundry Duties: washing, drying, folding, and organizing linens and towels; maintaining a clean and organized laundry area.
• Cleaning & Maintenance: vacuuming, dusting, sanitizing public areas; ensuring cleaning supplies are stocked and distributed.
• Sales & Marketing: assisting with in‑house guest sales and marketing initiatives to increase occupancy.
• Emergency Procedures: knowing and following property emergency procedures; ensuring security needs of property and guests are met.
• Other duties as assigned.

• Minimum one year in customer service; hotel operations experience preferred.
• Proficient computer skills.
• Excellent communication skills.
• Strong organizational, time‑management, and problem‑solving skills.
• Proactive in solving problems.

• Tasks involving kneeling, squatting, standing, sitting, bending and twisting for long periods.
• Ability to lift, push, pull up to 20 lbs regularly, occasionally up to 50 lbs.

Hotel Management and Consulting, Inc. reserves the right to modify, change, or apply this job description in any way the company desires. This job description is not an employment contract. The employment relationship remains “at will”. These job requirements are subject to change to accommodate qualified disabled individuals.

Equal employment opportunities (EEO) to all employees and applicants are provided without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), political affiliation, military status, or other non‑merit‑based factors. We comply with all applicable federal, state, and local non‑discrimination laws. In the event of a favorable hiring decision, we participate in E‑Verify.

Unlawful harassment is strictly prohibited. Reasonable accommodation may be provided. We are a drug‑free workplace.