Community And Social Service Manager

COMMUNITY AND SOCIAL SERVICE MANAGER I –

Requisition No: 868122
Agency:
Department of Health

Working Title:

COMMUNITY AND SOCIAL SERVICE MANAGER I
- Pay Plan: SES
Position Number:
Salary: $67,500 - $72,500
Posting Closing Date: 01/26/2026

Come Join DOH-Team Duval! If you are looking to establish an exciting and successful career in Public Health, you have come to the right place. Many of our innovative and successful health programs are recognized throughout Florida.

This position spends the majority of the time engaged in supervisory responsibilities. This includes communicating with, motivating, training, and evaluating employees in addition to planning and directing employees' work. The incumbent has the authority to hire, transfer, suspend, lay off, recall, promote, discharge, assign, reward, or discipline subordinate employees or effectively recommend such action. The incumbent will also be required to develop performance expectations, meet with staff regularly to discuss performance, complete performance reviews, maintain vacation and work schedules, ensuring proper coverage, and complete timesheets.

The HIV/AIDS Program Coordinator for Area 4 is a highly independent position that works under the direction of the Director of Disease Control. The incumbent is responsible for the coordination of activities of the HIV/AIDS program in Area 4 which includes Baker, Clay, Duval, Nassau, and St. Johns County.

• Initiates and analyzes the efficiency and effectiveness of all assigned area operations. Leads and follows through on adjustments in a timely manner.
• Directs the assessment of client needs and the capacity of patient care and prevention programs to meet those needs.
• Directs the development of corrective action plans relating to program and policy improvements.
• Assists in developing a variety of strategic plans; and ensures they are in alignment with the DOH‑Duval strategic plan and Duval County Community Health Improvement Plan.
• Participates in developing, implementing, revising, and monitoring of DOH‑Duval policies and procedures.
• Educates and orients staff to agency policy, programs and procedures.
• Collaborates with direct reports to analyze methods and processes for collecting data applicable to their department’s operations. Ensures direct reports integrate the findings from data analysis into programmatic operations to improve impact, effectiveness, and efficiency.

• Drives and models a culture of achievement and fosters a quality focus.
• Leads the operations of the HIV/AIDS Program for Area 4, including prevention, counseling, testing, and in collaboration with the clinical operations team, helps to guide patient care and treatment. Administers operations according to the standards of care.
• Directs the implementation of HIV/AIDS Patient Care Programs in Area 4 for Ryan White Part B funded programs, State of Florida General Revenue Patient Care Network programs and County Health Department programs as directed.
• Provides oversight of the operational management of the Mobile Medical Unit (MMU). Is responsible for ongoing training, educating, and updating staff, community and county partners of the MMU locations, and collaborating/coordinating with the Outreach team events in Area 4.
• Ensures clinical team is aware of standards of care and are in compliance with funding requirements and DOH standards.
• Participates in state, city and county program operation assessments and planning for program funding and development in conjunction with the Bureau of Communicable Disease: HIV/AIDS Section, the City of Jacksonville, and the Ryan White Metropolitan Jacksonville Part A/B Planning Council. This includes goals, objectives, priorities, methodologies, and quality assurance methods and procedures.
• Leads the implementation of HIV prevention programs (i.e., EHE, PrEP) within Area 4, including contracted services and those provided through County Health Departments.
• Coordinates with the Area 4 STD Program to ensure linkage…