Dir - Business Office

Responsibilities

• Responsible for all aspects of revenue cycle management for the facility.
• Essential reports and data utilized for month‑end closing.
• Special projects will also be required of the position.
• Must understand revenue cycle management, accounts receivable, billing, collections, and payor principles.
• Knowledge of Medicare, VA, and Managed Care insurance policies and proper billing procedures including denial and appeal guidelines.
• Proficiency with personal computers, Microsoft Excel and Word.
• Prefer experience in MS4 billing software.
• Ability to read, analyze, and interpret journals, financial reports and legal documents with a high level of attention to detail.
• Accuracy is required.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Certification through HFMA or AEPAM preferred.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the community.
• Maintains a dialog with all third party payors.
• Assist in establishing policies and procedures as they relate to the financial goals of the facility.
• Must implement and monitor business office procedures and address systematic problems quickly.
• Will review the work quality of department employees in order to facilitate a smooth and efficient work flow.
• Frequently uses Computer, Copier, Facsimile, Postage meter.
• This is a fast‑paced office environment that may require occasional overtime and flexibility.
• Required to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.
• Ability to deal with non‑verbal symbolism (formulas, scientific equations, graphs, musical notes, etc.) in its most difficult phase.
• Ability to deal with a variety of abstract and concrete variables.

• Experience in revenue cycle management or related financial roles.
• Knowledge of Medicare, VA, and Managed Care payer policies.
• Proficiency with Microsoft Excel and Word; experience with MS4 billing software preferred.
• Ability to read, analyze, and interpret financial reports and legal documents.
• Strong mathematical skills and attention to detail.
• Certification through HFMA or AEPAM preferred.
• Excellent communication skills; ability to respond to inquiries from customers and regulatory agencies.
• Ability to establish and enforce financial policies and procedures.
• Strong analytical and problem‑solving skills.