Pre Registration Assistant | UF Heart & Vascular; Jax
Job in
Jacksonville, Duval County, Florida, 32277, USA
Listed on 2026-02-03
Listing for:
University of Florida Health
Full Time
position Listed on 2026-02-03
Job specializations:
-
Healthcare
Healthcare Administration, Medical Billing and Coding
Job Description & How to Apply Below
Overview
Hours:
Monday - Friday, 8:00 AM - 5:00 PM
The Pre-Registration Assistant obtains complete and accurate patient demographics, insurance plan and benefits information, and ensures treatment authorization is secured in advance while providing excellent customer service to the patient.
Responsibilities
* Gathers complete and accurate patient demographic and financial information. Verifies/ identifies insurance plans and obtains benefit information. Interacts with patients and insurance companies over the phone and solidifies patient arrival time for the appointment with the patient.
* Reviews insurance eligibility information and notates account accurately with co-pay and deductible information.
* Verifies that the procedure and diagnosis code is the same procedure and diagnosis code as the test ordered.
* Verifies all authorizations by contacting the insurance company or using online tools.
* Responsible for reading and interpreting a completed physician order (written or electronic) for appropriate handling.
* Screens for LMRP's and identifies when an ABN is required and how to deliver/explain in detail ABN/LMRP process to the patient as well as the need to obtain a signature for service or gather a new order from the physician's office that will meet medical necessity.
* Completes Medicare Secondary Payer Questionnaire (MSP) on every Medicare patient.
* Operate all essential departmental equipment, maintain adequate supplies at desk and keep work area neat and clean.
* Responsible to maintain a three-day window; having all patients registered, insurance verified, pre-certed, completed etc., for those patients that have scheduled appointments.
Qualifications
Education / Training:
* High School Diploma or equivalent
Experience Requirements
* 0-1 year of experience in a medical office, insurance, or billing/registration
Preferences:
1 year of Medical Customer Service or Registration experience.
Medical Terminology and Medical Insurance terminology with emphasis on referral and pre-certification.
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