Patient Access Representative II, Adult Outpatient Rehab, PRN Float

Job Posting Summary
* Up to $500 Sign-On Bonus Baptist Health is currently hiring for a PRN Patient Access Rep II to join our Adult Outpatient Rehab Team here in the Jacksonville, FL area. This Patient Access Rep II will be responsible for registration for patients, collecting co-payments, admitting patients, and updating insurance and demographics.

Shift Details:
This is a float PRN position to cover locations across NE FL. Hours vary from 7:30am-6pm, Mon-Fri. Applicant needs to be flexible to cover with last minute notice and for planned PTOs.As a Patient Access Rep II, you will be responsible for:

• Accurately register all patients and update demographic and insurance information for maintenance of accurate information.
• Cross-Trained in order to work in multiple patient access areas
• Maintains service excellence to patients and visitors for face-to-face and telephonic encounters
• Contributes to PAS Goals as defined annually
• Collect co-payments, self-pay deposits, and any other form of account payments from patients.
• Provides face to face customer service while communicating in a manner consistent with the goals and objectives of the PAS department, while Mission and core values are incorporated and practiced.
• Able to articulate compliance documentation and ensure completion of required patient consent forms
• Receives and disseminates clinical information as indicated.
• Maintains patient privacy in accordance with HIPAA guidelines Certification
• Maintains a professional relationship with all clinical and non-clinical team members
• Possesses a strong understanding of State and Federal regulations including EMTALA, AHCA, and JCAHO
• This position requires analytical and critical thinking, excellent customer service and communication skills.

This Patient Access Rep II will be a float position. If you are interested in this PRN opportunity, please apply now!

Full/Part TimePRNShift Details Days
Education Required High School Diploma/GED
Education Preferred Bachelor’s Degree
Experience

• 1-2 years Customer Service Experience Required
• 1-2 years Insurance Experience Required
• 1-2 years Healthcare Experience Required

Licenses and Certifications

• Certified Healthcare Access Associate (CHAA) Preferred

Location Overview Baptist Health, founded in 1955, is North Florida’s most comprehensive health care system and the area’s only non-profit, mission-driven, locally governed health care provider. Baptist Health has over 200 points of care throughout the Northeast Florida region, including our six award-winning hospitals:
Baptist Medical Center Jacksonville, Wolfson Children’s Hospital, Baptist Medical Center Beaches, Baptist Medical Center Clay, Baptist Medical Center Nassau and Baptist Medical Center South. The most preferred health care system in the region, Baptist Health also includes 57 primary care offices, as well as home health, behavioral health, pastoral care, rehabilitation services, occupational health and urgent care.

Baptist Health