Manager, Clinical Research

Apply now Job no: 538539
Work type: Staff Full-Time
Location: Jacksonville Campus
Categories: Office/Administrative/Fiscal Support, Grant or Research Administration, Health Care Administration/Support
Department:  - JX-DEAN-ADMINISTRATION

Manager, Clinical Research

Master's degree in appropriate area of specialization; or a bachelor's degree in appropriate areas of specialization and two years of experience.

The Clinical Research Manager provides leadership and operational oversight for the Clinical Research Office (CRO) within the Office of Research Affairs (ORA) in Jacksonville. The Clinical Research Manager leads interdisciplinary research teams, oversees the planning and execution of clinical research studies, and ensures compliance with FDA regulations, institutional policies, and sponsor requirements. This position serves as a key point of contact for investigators, sponsors, and internal stakeholders, facilitating collaboration, problem-solving, and successful study execution throughout the research lifecycle.

A core function of this role includes providing hands‑on training in clinical trial implementation, as well as supporting and mentoring less experienced clinical research coordinators to enhance their skills, knowledge, and competency in clinical trial techniques and research operations. The Clinical Research Manager actively promotes staff development through structured training, ongoing coaching, and performance support to strengthen team capability and research quality.

Additional responsibilities include supervising and mentoring clinical research staff; supporting professional development and training initiatives; and managing the administrative, operational, and financial aspects of the CRO. This role also contributes to the growth of clinical research programs by supporting study development, improving operational performance, and assisting with the identification of funding opportunities and external partnerships. This position offers the opportunity to shape and expand clinical research operations, improve study performance, and support high‑quality, patient‑centered research in a collaborative academic healthcare environment.

Provide strategic leadership and operational oversight for the development, growth, and management of the Clinical Research Office (CRO). Apply advanced expertise in clinical research operations and services to strengthen infrastructure, improve efficiencies, and enhance CRO capabilities. Develop, implement, and monitor core operational functions that support continuous improvement, innovation, and high‑quality research services. Supervise CRO personnel, allocate resources effectively, and align staffing and operational support to meet the needs of Jacksonville investigators and research teams, with the goal of increasing study volume, operational performance, and quality outcomes.

Reconcile study payments via the university’s clinical research system. Prepare monthly reports outlining the financial status of studies, enrollment targets, etc.

Deliver hands‑on training in clinical trial implementation and provide ongoing support and mentorship to less experienced clinical research coordinators. Enhance team members’ skills, knowledge, and competency in clinical trial techniques, study operations, and regulatory compliance to strengthen overall clinical research capability.

Oversee all levels of research administration, faculty support, and staffing related to CRO operations to ensure the timely execution of institutional and departmental directives. Collaborate closely with Principal Investigators (PIs) on study development, implementation, and execution. Coordinate protocol development, study start‑up, operations, financial management, staffing, and study close‑out as needed. Provide administrative leadership in the development, interpretation, and implementation of research‑related policies, procedures, and programs.

Establish and maintain procedures to promote participant recruitment,…