Medical Assistant -Surgery General

Overview

Nemours is seeking a Medical Assistant for our General Surgery Team in Jacksonville, FL. The Medical Assistant (MA) is a liaison between the patient/family, provider, and other care team members. The MA coordinates patient flow by assisting in clinical data collection and review for patient intake, ensures the appropriate information is available to the provider, and enters pertinent history in the medical record.

The MA performs and assists with clinical procedures in accordance with divisional/department responsibilities as directed by the provider and per protocol.

• Greets patients and families at the clinical setting according to Nemours Standards of Behavior.
• Verifies patient identity using two patient identifiers (name and date of birth).
• Prepares exam rooms, clinic equipment and computer technology by maintaining inventory and supplies for the outpatient visit.
• Rooms patient ensuring appropriate documents are with the patient, including required diagnostic reports.
• Receive, unpack, store, inventory, transport non-controlled medications and clinic supplies.
• Performs clinical duties to support the outpatient visit, including, but not limited to the following:
• Obtain and document height, weight, head circumference and vital signs.
• Documents reason for visit, chief complaint and initiates orders defined using smart sets as appropriate for scope of service and Nemours’ protocol.
• Assist with patient examination/treatment.
• Perform and document point of care testing, and controls.
• Administers and documents vaccines and approved medications as defined by policy as ordered and provides vaccine records to families.
• Perform and collect routine laboratory specimens.
• Operate required medical equipment.
• Assist in the flow of patient care.
• Act as a liaison between support services, other clinical divisions, and patient regarding care and status of wait times.
• Make confirmation calls that are not completed by automated systems to ensure all visits are in “confirmed” status prior to visit or per Department protocol.

High School Diploma required. Healthcare and Customer Service experience. Educational experience can be counted for years of experience. Medical Assistant Certification preferred. Basic Life Support (BLS) from American Heart Association (AHA) within three months of employment and continue to maintain as required.

Nemours Children’s Health is an internationally recognized children’s health system. With more than 1.7 million patient encounters annually, we provide medical care in five states through two freestanding state-of-the-art children’s hospitals — Nemours Children’s Hospital, Delaware and Nemours Children’s Hospital, Florida. Our pediatric network includes 80 primary-urgent-and specialty care practices and more than 40 hospitalists serving 19 affiliated hospitals. We generate annual revenues of more than $1.7 billion derived from patient services, contributions from the Alfred I.

DuPont Trust, as well as other income. As one of the nation’s premier pediatric health systems, we’re on a journey to discover better ways of approaching children’s health. Putting as much focus on prevention as cures and working hand in hand with the community to make every child’s world a place to thrive. It’s a journey that extends beyond our nationally recognized clinical treatment to an entire integrated spectrum of research, advocacy, education, and prevention, leading to the healthiest generations of children ever.

Inclusion and belonging guide our growth and strategy. We are looking for individuals who are passionate about, and committed to, leading efforts to provide culturally relevant care, reducing health disparities, and helping build an inclusive and supportive environment. All of our associates are expected to ensure that these philosophies are embedded in their day-to-day work with colleagues, patients and families.

To learn more about Nemours Children’s and how we go well beyond medicine, visit us ours.org.