Call Center Representative @ Imray & Gesek - Jacksonville; Park St

Overview

We have an immediate opening for a full-time position.

Pay-rate is $16.00-$20.00

This position is perfect for someone with a passion for providing outstanding customer service, a willingness to learn, and a desire to get started in the dental field. The person will be a support person to all staff members and patients in the office. They will answer phones, handle patient inquiries, make appointments, and assist with the completion of the patient’s treatment plans through acceptable financial arrangements while being flexible in handling requests and projects assigned by other staff and/or the Office Manager.

Join our team and make a meaningful impact on patients  lives through exceptional oral care.

Dental Receptionist/Call Center Representative at Imray & Gesek Oral Surgery located in Jacksonville, FL 32204. Preference for candidates with prior experience in a dental and/or medical office. Knowledge of dental terminology is a plus. The hours are Mon-Thur 7:45-5:00 and Fri 7:30-2:00.

• Pay: $16-$20 per hour
• Flexible scheduling options
• Health, dental, and vision insurance (individual and family coverage)
• Life insurance and disability benefits
• 401(k) plan
• Team-oriented work environment with access to modern dental technology

If you are a dedicated Patient Service Representative looking to advance your career in a modern, patient-centered practice, apply by submitting your CV. Be part of our journey to shape the future of dentistry. Apply today to join our mission-driven team!

• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
• Respond to patient questions and/or concerns according to DCA Policies
• Answering Telephones
• Scheduling Appointments
• Maintaining Appointment Book
• Confirming Appointments
• Follow up on no shows/cancellations
• Register Patients on sign-in sheet
• Post charges and payments to patient accounts
• Checking voicemail on a daily basis
• Maintain a clean and friendly waiting area for patients

• Experience working in a dental, medical, or other health-care office, preferred
• Knowledge of insurance plans (HMO/PPO), is a plus
• Experience answering telephone
• Must have exceptional customer service skills

We comply with all minimum wage laws as applicable. All benefits are subject to potential vesting and eligibility requirements. The Company is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex, gender, sexual orientation, citizenship status, or any other characteristic protected by applicable law.