Rep Client Service II-Clinical | Medical Assistant | Multispecialty

Rep Client Service II-Clinical | Medical Assistant | Multispecialty | Days

Job Title:

Rep Client Service II-Clinical | Medical Assistant | Multispecialty | Days at UF Health.

• Reports directly to designated immediate manager for the specific practice or outpatient department.
• Responsible for scheduling patient appointments.
• Interviews patients to obtain appropriate demographic and financial information.
• Registers patients and performs other registration functions.
• Obtains necessary signatures and documentation from patients for billing and insurance purposes.
• Orders laboratory tests and other tests via the computer system at the direction of the physicians.
• Performs end-of-day disposition and gathers appropriate statistical information relating to patients.
• Announces the arrival of patients and answers incoming telephone calls for the department/practice.
• Serves as a liaison between patients, nurses, physicians, and others.
• Provides excellent customer service and greets patients entering the department/practice.
• A professional multi-skilled person dedicated to assisting in all aspects of medical practice including administrative and clinical procedures under the direct supervision and responsibility of a licensed physician.

• Age of Patients Served:
  All Age Groups.
• Required
  
  Education:
  
  High School Diploma or GED; employees hired on or after February 15, 2018 must graduate from an approved Medical Assistant program.
• Required Skills:
  
  excellent decision-making skills and initiative; very detail-oriented; excellent verbal communication skills in English; basic arithmetic skills for cashiering; data entry experience; ability to prioritize tasks and organize workflow; ability to handle stressful situations professionally; strong written and oral communication; knowledge of ambulatory health care or related fields; conflict resolution skills.
• Required Licensure /
  
  Certifications:
  
  employees hired on or after August 1, 2021 must obtain medical assistant certification within six months of hire; current BLS from the American Heart Association.
• Preferred Licensure /
  
  Certifications:
  
  ICD-9 and CPT coding; standard terminology course.
• Required Experience:
  
  less than one year of related experience.
• Preferred Experience:
  
  2-4 years clerical/customer service, ideally in health care; 1 year with third-party payors and computer experience; 1 year medical assistant experience.

Seniority level: Entry level

Employment type: Full-time

Job function: Other

Industry: Hospitals and Health Care