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Operational Risk Senior Analyst Disputes Abuse
Job in
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-02-28
Listing for:
Citibank (Switzerland) AG
Full Time
position Listed on 2026-02-28
Job specializations:
-
Finance & Banking
Risk Manager/Analyst, Financial Compliance
Job Description & How to Apply Below
Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams.
Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.
** Responsibilities:
*** Participates in the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.
* Contributes to risk assessments and drives actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.
* Provides governance and oversight may include (not limited to) technology operational risk, risk for example.
* Evaluates the control environment by ensuring appropriate controls are in place.
* Coordinates audits, examinations, and deliverable requirements from internal and external reviewers by supporting coordinating activities.
* Ensures project completion, special assignments, and other ad hoc activities as required.
* Ensures the Operations Team is in compliance with all regulatory policies and procedures.
* Additional duties as assigned
* Has the ability to operate with a limited level of direct supervision.
* Can exercise independence of judgement and autonomy.
* Acts as SME to senior stakeholders and /or other team members.
* Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
*
* Qualifications:
*** 5-8 years relevant experience
* Prior Fraud and/or Disputes experience preferred
* Intermediate skill level with RSM, CSM, EFD, Eclipse systems preferred
* Regulation E and Regulation Z policy and procedure knowledge preferred
* Excellent verbal and written communication skills
* Customer focused with excellent Interpersonal skills and ability to work well in a team environment collaborating across diverse groups
* Demonstrated understanding of operational risk and gap identification
* Ability to prioritize and manage multiple projects simultaneously
* Ability to present a compelling case to influence others where appropriate
*
* Education:
*** Bachelor’s/University degree or equivalent experience-----------------------------------------------------
- ** Job Family Group:
** Risk Management-----------------------------------------------------
- ** Job Family:
** Operational Risk-----------------------------------------------------
- ** Time Type:
** Full time-----------------------------------------------------
- ** Primary
Location:
** Jacksonville Florida United States-----------------------------------------------------
- ** Primary Location Full Time…
Position Requirements
10+ Years
work experience
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