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Front Office- Agency Second Shift

Job in Jacksonville, Duval County, Florida, 32290, USA
Listing for: Insight Global
Full Time position
Listed on 2026-02-05
Job specializations:
  • Finance & Banking
    Business Administration
  • Administrative/Clerical
    Business Administration
Salary/Wage Range or Industry Benchmark: 17 USD Hourly USD 17.00 HOUR
Job Description & How to Apply Below
Position: Front Office- Agency - (Second Shift)

Job Description

The Document Review Associate will be joining the Agency team to perform Document Review according to standard procedures or instructions. This person will be responsible for certifying and processing various documents by cross referencing checklists for Fannie Mae, Ginnie Mae, and Freddie Mac. This work will be repetitive in nature and requires a strong attention to detail to ensure client satisfaction, quality control, and compliance with custodial agreements.

This involves reviewing loans (or collateral) documents, handling file processing, and working with internal clients and contacts to determine the source of any problems and correct errors. This person will receive side by side training with the team lead to eventually review 40 documents an hour. There will be project based work across the site where cross training will be necessary.

The ideal candidate has experience working with Excel, great communication, and work ethic. This position is $17/hr with a shift of 3:30 - 12:00 PM.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to  To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements
  • High school diploma or equivalent with Confident, Go Getter Attitude and Drive!
  • One to three years of related experience in an office setting (longevity)
  • Excel (tech savvy, used in previous roles)
  • Bachelors or Associates
  • Finance experience
  • Mortgage Background
  • Document Review Specialist
  • Analyst or Review experience
  • Post-closing experience
  • Excel- V-look ups and Pivot Tables
  • Customer Service Experience
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