Analyst Finance - IVR

Responsibilities

• Assist in preparing monthly, quarterly, and annual forecasts; gather inputs from stakeholders and ensure data accuracy.
• Support the month-end close process to ensure financial accuracy.
• Update and maintain financial models and templates under guidance from senior team members.
• Track key performance indicators (KPIs) and prepare routine financial reports for leadership, highlighting key trends and variances.
• Maintain and update financial models related to labor, product margin, sales, and operating expenses.
• Provide financial support to operations teams, including basic training and analysis.
• Conduct ad-hoc analyses to evaluate performance drivers, new initiatives, or operational changes.
• Track and monitor capital expenditure and technology budgets for accuracy.
• Collaborate with merchandising and operations teams to assess financial impact of promotions and pricing strategies.
• Maintain and improve existing reports, scorecards, and data sources to ensure accuracy and timeliness.
• Help identify opportunities for automation and process efficiency.

• Bachelor’s degree in Finance, Accounting, Economics, or related field.
• 1–3 years of experience in financial analysis, accounting, or related functions (experience with technology or IVR operations preferred).
• Proficiency in financial modeling and reporting tools (e.g., Excel, Power BI, PowerPoint).
• Solid understanding of basic accounting principles and financial statements (P&L, balance sheet, cash flow).
• Strong analytical, organizational, and problem-solving skills with attention to detail.
• Clear and effective communication skills, with the ability to present data and findings in a straightforward way.
• Eagerness to learn, collaborate, and grow in a fast-paced environment.